Ratings based on 368 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
QT Auckland has wonderful room for me. Very comfy and the checking process was very smooth. Very nice place stay in the city. The room I got had a very nice view of the city.
by A verified traveler
Posted 24 Nov 2024
Great location near Viaduct harbor. Great breakfasts.
by A verified traveler
Posted 18 Nov 2024
Good design
Comment from Hotel Management
20 Nov 2024 by Matilda, Hotel Management
Thank you, we’ll take that to heart. While we live for the thrill of receiving high marks, we value candid opinions most. Thanks for taking a moment to fill us in on both the highs and lows, and hope to see you again soon.
by A verified traveler
Posted 13 Nov 2024
Perfect location and amenitites. Food is excellent! Breakfast...wow!!!!
Comment from Hotel Management
20 Nov 2024 by Matilda, Hotel Management
A little praise goes a long way. While we’re working hard to raise the bar every day, we love hearing when it’s really hit a high. Thanks, QTie. See you again soon?
by A verified traveler
Posted 6 Nov 2024
Went above and beyond to make it the best anniversary for me and my partner. Staff was friendly and knowledgeable. Great dining options. Room service was great. Would definitely go back again :)
Comment from Hotel Management
20 Nov 2024 by Matilda, Hotel Management
Thanks so much for the kind words. Looking after you is what we love to do, and it’s always a treat to hear we’ve made your stay. Our door’s always open, so step on through to extraordinary again soon, won’t you?
by A verified traveler
Posted 30 Oct 2024
The rooms are nicely appointed and the bathrooms are well finished, so overall a comfortable stay.
However I would note that the "sound proofing" is absolutely non-existent in the standard rooms....to the extent where I could clearly hear other room accupants 'activities', phone calls, conversations, and even opening of a plastic bag! I noted this to check-in staff and they kindly upgraded me which was appreciate as I had a lot of work to do. The upgraded room was on the top floor and far far better sound insultation, and I was told breakfast was being included as well. I checked out and again was told breakfast was included. I went to the dining area, made my breakfast choice, ordered, and was then told it wasn't included! On top of this I wasn't offered the Silver member VIP access benefit, and so whilst the room was nice (and once upgraded the room was on par with the price-point) the overall experience was definately not a standard I am used to encountering on my business travels. Unfortunate. The staff were all very friendly, but seems some pieces of the puzzle aren't connecting.
Comment from Hotel Management
31 Oct 2024 by Matilda, Hotel Management
Please accept my apology on behalf of the whole team here at QT. While it’s certainly a shame to hear we didn’t live up to expectations, your feedback only makes us stronger. Always on the up and up, our teams are committed to continuous learning and development – all in the name of making your stay extraordinary. Thank you for bringing this to our attention, we will work hard to make improvement for your return.
by A verified traveler
Posted 28 Oct 2024
Great rooms, cozy modern industrial feel, quiet. Staff very friendly and helpful. Easy to walk to shopping, dining, tourist attractions. Fantastic restaurant and bar on site.
Comment from Hotel Management
31 Oct 2024 by Matilda, Hotel Management
Thanks so much for the kind words. Looking after you is what we love to do, and it’s always a treat to hear we’ve made your stay. Our door’s always open, so step on through to extraordinary again soon, won’t you?
by A verified traveler
Posted 27 Oct 2024
Beautiful decor in the rooms. Great location, nice and quiet.
Comment from Hotel Management
31 Oct 2024 by Matilda, Hotel Management
Thanks so much for the kind words. Looking after you is what we love to do, and it’s always a treat to hear we’ve made your stay. Our door’s always open, so step on through to extraordinary again soon, won’t you?
by A verified traveler
Posted 25 Oct 2024
Lovely modern hotel and roof top bar/dining. Great attention to details and little luxuries.
Comment from Hotel Management
26 Oct 2024 by Matilda, Hotel Management
A little praise goes a long way. While we’re working hard to raise the bar every day, we love hearing when it’s really hit a high. Thanks, QTie. See you again soon?
by A verified traveler
Posted 3 Oct 2024
Good
Comment from Hotel Management
4 Oct 2024 by Matilda, Hotel Management
A little praise goes a long way. While we’re working hard to raise the bar every day, we love hearing when it’s really hit a high. Thanks, QTie. See you again soon?
