Ratings based on 227 Verified Reviews

4.7 out of 5
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Nov 2024
3 out of 5
by A verified traveler

Posted 17 Nov 2024
Charging $4.50 for a bottle of water and have to pay for coffee with breakfast??? Good hotel but we expect coffee to be included with breakfast
Comment from Hotel Management
17 Nov 2024 by Gary Venter - Hotel Manager, Hotel Management
Dear Robert,Thank you for the review. We appreciate you staying with us and are sorry that you feel this way about the water charge. Filter coffee and tea is included in the breakfast and only barista coffee served at an additional cost. We hope you will select us again at your next stay.Best Regards
4 out of 5
by A verified traveler

Posted 16 Nov 2024
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Comment from Hotel Management
17 Nov 2024 by Gary Venter - Hotel Manager, Hotel Management
Dear Helen,Thank you for the rating, we hope to serve you again soon.
5 out of 5
by A verified traveler

Posted 14 Nov 2024
Very helpful staff, especially at reception & Kaylee in the restaurant.
Comment from Hotel Management
17 Nov 2024 by Gary Venter - Hotel Manager, Hotel Management
Dear Claire,Thank you for the rating and the kind comments about our team. We look forward to welcoming you back soon.
5 out of 5
by A verified traveler from Villanova

Posted 14 Nov 2024
Get room 326 - staff was great - provided ice - 2 free glasses of wine - great place to go for a run - and walking distance to the best bakery we’ve ever seen worldwide.
Comment from Hotel Management
17 Nov 2024 by Gary Venter - Hotel Manager, Hotel Management
Dear Edward,We appreciate the rating and are pleased you enjoyed your stay. We look forward to welcoming you back soon.
3 out of 5
by A verified traveler

Posted 14 Nov 2024
need to improve check in process
Comment from Hotel Management
14 Nov 2024 by Gary Venter - Hotel Manager, Hotel Management
Dear Zema,Thank you for the review and rating. Apology for the experience. We would be happy to receive your feedback on what did not work for you. Thank you for staying with us.
5 out of 5
by A verified traveler

Posted 13 Nov 2024
Nice stay
Comment from Hotel Management
14 Nov 2024 by Gary Venter - Hotel Manager, Hotel Management
Dear Stephen,Thank you for the rating and staying with us. We hope to welcome you back soon.
5 out of 5
by A verified traveler

Posted 12 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Gary Venter - Hotel Manager, Hotel Management
Dear Helen,Thank you for the rating and staying with us. We hope to welcome you back soon.
5 out of 5
by A verified traveler

Posted 9 Nov 2024
As usual a wonderful stay at Doubletree Hilton 👋
Comment from Hotel Management
14 Nov 2024 by Gary Venter - Hotel Manager, Hotel Management
Dear Lesley,Thank you for the rating and staying with us. We hope to welcome you back soon.
5 out of 5
by A verified traveler

Posted 20 Oct 2024
New
Comment from Hotel Management
14 Nov 2024 by Gary Venter - Hotel Manager, Hotel Management
Dear Sher,Thank you for the rating and staying with us. We hope to welcome you back soon.