Ratings based on 988 Verified Reviews

4.5 out of 5
100% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Nov 2024
5 out of 5
by A verified traveler

Posted 20 Nov 2024
Very central dining options everywhere ,very walkable quiet room
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Nov 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Nov 2024
4 out of 5
by A verified traveler

Posted 16 Nov 2024
Staff were welcoming and friendly. Goodbarea for shopping and eating. Easy walk to the harbour
Comment from Hotel Management
17 Nov 2024 by Tim, Hotel Management
Hi Jennifer Ann,Thank you for your feedback. Great to read that the staff looked after you well and the location worked for your visit.We hope to see you again in the future.Kind RegardsTim - Crowne Plaza Auckland
5 out of 5
by A verified traveler

Posted 16 Nov 2024
Great location, helpful staff
4 out of 5
by A verified traveler

Posted 15 Nov 2024
I was booked in for the night of November 13th, flying in from Australia. Thanks to Qantas flight cancellation and delays, I arrived at the Hotel November 14th at 0530am. Desperately tired and pee'ed off with Qantas. The wonderful guy on duty arranged check out time of 1pm without any penalties. How great! was he and the Hotel. The bed was to die for and the room was pristine. Bestest sleep ever. Check out time....again, the staff were incredible. Everyone stay at this Hotel. Easy 10/10 stars
Comment from Hotel Management
17 Nov 2024 by Tim, Hotel Management
Hi Aura,Thank you so much for the feedback. It was great to read that after your flight delays the team were able to look after you! Glad that you enjoyed our NZ made beds.We look forward to seeing you again in the future.Kind RegardsTim - Crowne Plaza Auckland
4 out of 5
by A verified traveler

Posted 11 Nov 2024
Our stay was good thanks
Comment from Hotel Management
17 Nov 2024 by Tim, Hotel Management
Hi Rore,Glad you enjoyed your stay with us and hope you enjoyed your time in Auckland.Kind RegardsTim - Crowne Plaza Auckland
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Nov 2024
5 out of 5
by A verified traveler

Posted 10 Nov 2024
good place to stay
Comment from Hotel Management
11 Nov 2024 by Aaron, Hotel Management
Hi Yvonne,Thank you for your kind feedback! We're thrilled to hear that you had a great stay at Crowne Plaza Auckland. It's always wonderful to know our guests had a comfortable and enjoyable experience.We look forward to welcoming you back on your next visit to Auckland.Warmest Regards,Aaron - Crowne Plaza Auckland