Ratings based on 975 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jan 2025
Had a great 1-night stay here! I booked the Harbour View 1 bedroom Suite and it was everything I had hoped for & more. Don’t hesitate to book the room! I got it at a discounted rate however so full price might be a bit hefty but regardless it was a beautiful stay with a view!!
Comment from Hotel Management
17 Jan 2025 by Avani- FOM, Hotel Management
Dear Melissa,Thank you so much for your wonderful review! We're thrilled to hear that your 1-night stay in the Harbour View 1-Bedroom Suite exceeded your expectations. It's always our goal to provide a memorable and relaxing experience for our guests, and we're delighted you enjoyed the view and found the stay beautiful.We understand that pricing can sometimes feel a bit high, and we appreciate your honesty. Keep an eye out for more promotions and discounted rates—we’d love to welcome you back for another amazing stay!Warm regards,
by A verified traveler
Posted 13 Jan 2025
Great
Comment from Hotel Management
13 Jan 2025 by Avani- FOM, Hotel Management
Dear Karoliina,Great! We're so glad you enjoyed your stay. Thank you for sharing your feedback, and we look forward to welcoming you back soon!Warm regards
by A verified traveler
Posted 10 Jan 2025
Always love staying here!
Comment from Hotel Management
13 Jan 2025 by Avani- FOM, Hotel Management
Dear Zedrik,Thank you so much for your kind words! We're thrilled to hear that you always love staying with us. It’s our pleasure to provide you with a comfortable and enjoyable experience every time. We can’t wait to welcome you back soon!Warm regards
by A verified traveler
Posted 2 Jan 2025
Love this apartment hotel. all is nice.
Comment from Hotel Management
3 Jan 2025 by Avani- FOM, Hotel Management
Dear Xiaohong,Thank you so much for your kind words! We're delighted to hear that you loved your stay at our apartment hotel and found everything to your liking. Your satisfaction means the world to us, and we look forward to welcoming you back soon for another great experience! warm regards
by A verified traveler
Posted 1 Jan 2025
It's a nice hotel in a great location. Just know it may be a little loud with the bars and clubs being so close but convenience of being so close to everything is worth it. You can tell it's an older building that's been triggered retouched but they did a good job and the rooms are large. We only stayed one night but it was a nice stay.
Comment from Hotel Management
3 Jan 2025 by Avani- FOM, Hotel Management
Dear Joshua,Thank you so much for your thoughtful review! We're delighted to hear that you enjoyed our convenient location and spacious rooms. Being so close to the vibrant nightlife certainly has its perks, and we're glad you found it worthwhile despite the occasional noise.We appreciate your acknowledgment of our efforts to preserve the charm of our building while ensuring a comfortable stay for our guests. It's wonderful to know that you had a pleasant experience, even if it was just for one night.We hope to welcome you back for a longer stay in the future! Please don't hesitate to reach out if there's anything we can do to make your next visit even better.Warm regards,
by A verified traveler
Posted 28 Dec 2024
Great location but the gym was old and poorly maintained. There were no towels at the pool.
Comment from Hotel Management
30 Dec 2024 by Avani- FOM, Hotel Management
Dear Jan,Thank you for taking the time to share your feedback. We're delighted to hear you enjoyed our great location!We apologize for your experience with the gym and appreciate your input as we continually work to improve our facilities. Regarding pool towels, we do not keep them in the pool area; however, guests are welcome to use the bath towels provided in their rooms. Additionally, our reception team is always happy to provide extra towels upon request to ensure your comfort.We value your comments and hope to welcome you back for an even better stay in the future.Warm regards,
by A verified traveler
Posted 28 Dec 2024
I recently had the pleasure of staying at the Metropolis Avani Residences in Auckland, and I can confidently say it exceeded all expectations. From the moment I arrived, the staff made every effort to ensure my stay was seamless and enjoyable.
A special shoutout to Steven, who went above and beyond to respond promptly to my late-night request for an early check-in on Sunday. While an early check-in to my booked room wasn't possible, the front desk team swiftly arranged a substitute room, allowing me to check in at 8:30 AM instead of 2 PM—a gesture for which I was extremely grateful.
Throughout my stay, the front desk staff continued to impress, offering excellent recommendations for nearby dining options and ensuring that re-stocking amenities like towels, laundry powder, and shampoo was effortless.
The room itself was immaculate, boasting stunning views and complete serenity—I didn't hear a sound from other residents, resulting in some of the best sleeps I've had all year.
Having not stayed at the Metropolis in over a decade, I was delighted to see how well the building has been maintained. The pool, spa, and sauna area remain standout features, kept in pristine condition and providing a truly relaxing experience.
I highly recommend Metropolis Avani Residences to anyone visiting Auckland. The combination of attentive service, comfort, and luxury makes it a standout choice. I'll certainly be back again!
Comment from Hotel Management
30 Dec 2024 by Avani- FOM, Hotel Management
Dear Benjamin,Thank you for your glowing review of Metropolis Avani Residences! We are absolutely thrilled to hear that your stay exceeded expectations and that our team was able to make your experience seamless and enjoyable.Your kind words about Steven and the front desk team have been shared with them, and they are delighted to know their efforts made a difference. Going the extra mile to accommodate your early check-in request was our pleasure, and we’re so pleased that it helped set the tone for a great stay.It’s wonderful to hear that you enjoyed the room’s tranquility and stunning views, as well as the amenities like the pool, spa, and sauna. We are committed to maintaining the property to the highest standards, and feedback like yours is a great motivation for our team.Thank you for your strong recommendation. We can’t wait to welcome you back on your next visit to Auckland!Warm regards,
by A verified traveler
Posted 26 Dec 2024
Nice place to stay nice and quiet close access to everything in cbd
Comment from Hotel Management
26 Dec 2024 by Avani- FOM, Hotel Management
Dear Leka,Thank you for your kind feedback! We're delighted to hear that you enjoyed your stay and appreciated the quiet ambiance and convenient location in the CBD. Providing a peaceful and accessible experience for our guests is always our priority.We hope to welcome you back on your next visit to the area! If there's anything we can do to make your next stay even more enjoyable, please let us know.Warm regards,
by A verified traveler
Posted 23 Dec 2024
all good....
Comment from Hotel Management
26 Dec 2024 by Avani- FOM, Hotel Management
Dear Yosep,Thank you so much for your feedback! We're delighted to hear that everything met your expectations. Your satisfaction is our top priority, and we hope to welcome you back for another excellent stay soon.Warm regards,
by A verified traveler
Posted 18 Dec 2024
Right in town where everything convenient to whatever you want. Loved the location
Comment from Hotel Management
18 Dec 2024 by Avani- FOM, Hotel Management
Dear Thomas,Thank you for your wonderful review!We’re thrilled to hear you loved our central location and found it convenient for exploring everything in town. Your kind words mean so much to us, and we hope to welcome you back for another fantastic stay soon!Warm regards,
