Ratings based on 271 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Aug 2024
The customer service was really pathetic the lady at the front desk was not even any helpful.
Comment from Hotel Management
8 Sep 2024 by JM, Hotel Management
I have checked the details of your booking and it appeared that you booked the wrong room type and were offered to have the correct room type allocated for the correct amount of guests. Please ensure you book the correct room type for the correct amount of guests.
by A verified traveler
Posted 21 Aug 2024
Comment from Hotel Management
8 Sep 2024 by JM, Hotel Management
Thank you. we look forward to seeing you again!
by A verified traveler from Las Vegas
Posted 5 Aug 2024
Looks rather plain from the outside, but once inside, everything is up to date and spotless. Service at reception was friendly, cordial, and efficient. Room had comfortable bed, functional kitchenette, spotless ensuite, and everything was in excellent condition. Location is reasonably convenient to the Auckland airport and very convenient to the Southern Motorway, with access to the Auckland CBD and north shore, and south to Manukau and Hamilton. Good value for price paid.
Comment from Hotel Management
8 Sep 2024 by JM, Hotel Management
Thank you. we look forward to seeing you again!
by A verified traveler
Posted 28 Jul 2024
Great value for money. Lovely clean room. Safe and secure
Comment from Hotel Management
8 Sep 2024 by JM, Hotel Management
Thank you. we look forward to seeing you again!
by A verified traveler
Posted 5 Jun 2024
Comment from Hotel Management
8 Sep 2024 by JM, Hotel Management
Thank you. we look forward to seeing you again!
by A verified traveler
Posted 22 May 2024
Comment from Hotel Management
8 Sep 2024 by JM, Hotel Management
Thank you. we look forward to seeing you again!
by A verified traveler
Missed opportunity
Posted 19 May 2024 on HotelsI did not stay this trip
Comment from Hotel Management
8 Sep 2024 by JM, Hotel Management
Thank you. we look forward to seeing you again!
by A verified traveler
Posted 20 Apr 2024
It was really good, loved the customer service and everything with the room
Comment from Hotel Management
8 Sep 2024 by JM, Hotel Management
Thank you. we look forward to seeing you again!
by A verified traveler
Posted 19 Apr 2024
Comment from Hotel Management
8 Sep 2024 by JM, Hotel Management
Thank you. we look forward to seeing you again!
by A verified traveler
Posted 17 Mar 2024
Nice quiet place, awesome facilities and staff. Clean and tidy and safe and secure. Definitely stay here again.
Comment from Hotel Management
25 Mar 2024 by JM, Hotel Management
Thank you for the review! We look forward to seeing you again soon.
