Ratings based on 917 Verified Reviews

4.3 out of 5
88% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 19 Nov 2024
Good place to stay, friendly staff, top location., Real shame the shower was soooo bad!
Comment from Hotel Management
19 Nov 2024 by Quest Auckland , Hotel Management
Hi Timothy,Great comments on our staff, location and were so glad you enjoyed your stay as we have just renovated our bathrooms it's great to hear back on how the bathrooms are holding up; we appreciate the feedback as we use valuable inputs to make improvements for our guests stay.
4 out of 5
by A verified traveler

Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Quest Auckland, Hotel Management
Hi Jordan, thank you for the review its absolutely appreciated We hope to have you stay with us again
5 out of 5
by A verified traveler

Posted 19 Nov 2024
One of the best hotels! We will rebook again
Comment from Hotel Management
19 Nov 2024 by Quest Auckland, Hotel Management
Hi Weiping, thank you for the review its absolutely appreciated. We hope to have you stay with us again :)
5 out of 5
by A verified traveler from Williamstown

Posted 16 Nov 2024
Renovated bathroom, spacious room, well equipped but older kitchen. All in good condition and plenty of transport options
Comment from Hotel Management
16 Nov 2024 by Quest Auckland , Hotel Management
Hi Ian,Thank you for the review we appreciate it.We are glad you enjoyed our new bathrooms they are definitely a plus.The transport is endless when in the cbd and we hope you utilised it during your stay We hope to have you stay again
5 out of 5
by A verified traveler

Posted 12 Nov 2024
Great place and great location. The staff was friendly and very nice and helpful. I’d stay again .
Comment from Hotel Management
12 Nov 2024 by Quest Auckland, Hotel Management
Hi Angela, Thank you for the review its absolutely appreciated We hope to have you stay with us again :)
4 out of 5
by A verified traveler

Posted 5 Nov 2024
loved it
Comment from Hotel Management
5 Nov 2024 by Quest Auckland , Hotel Management
excellent, thank you
5 out of 5
by A verified traveler

Posted 31 Oct 2024
Great location in the city. Fantastic staff, helpful, friendly, and knowledgeable. Perfect if going to Auckland for a show at the Aotearoa or the Civic. Comfortable, well equipped room, lovely looking out onto the park. Parking on site is great, do check if your vehicle is extra tall or extra long as there is a height restriction and it’s a tad tight quarters so not suitable for a camper van etc. Would happily stay here again, thanks for having us.
Comment from Hotel Management
31 Oct 2024 by Quest Auckland , Hotel Management
Hi Lisa,Thank you for the review its absolutely appreciated Were so glad to hear you enjoyed your stay with us and had the chance to meet our amazing team.We look forward to seeing you again
4 out of 5
by A verified traveler

Posted 25 Oct 2024
Proximity to everything. Very noisy thanks to single glazing!!
Comment from Hotel Management
26 Oct 2024 by Quest Auckland , Hotel Management
thank yuo for sharing, location is important
5 out of 5
by A verified traveler

Posted 13 Oct 2024
Nice setting, cosy & clean
Comment from Hotel Management
14 Oct 2024 by Quest Auckland , Hotel Management
thank you, see you next trip
5 out of 5
by A verified traveler

Posted 4 Sep 2024
Comment from Hotel Management
4 Sep 2024 by Quest Auckland, Hotel Management
Hi Andrew,We appreciate the review thank you for choosing to stay with us