Ratings based on 920 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
The property was transactional and efficient. Well appointed apartment and has all the requirements for a comfortable stay. The staff was courteous and accommodating to our requests. All water outlets were great but Shower pressure was really low. That may need to be checked. Other than that all was good.
Comment from Hotel Management
25 Nov 2024 by Quest Auckland , Hotel Management
Hello Aakanksha,Thank you for your review we appreciate your feedback and re elated you enjoyed your time with us here at Quest Auckland.Amazing comments of ourt facilities and staff we thing their amazing too.We have noted the shower pressure issue and will try to action some change that is beneficial for all parties. Quest Auckland is a member of sustainability New Zealand we pride ourselves with all the actions we have taken towards benefitting our environment with actions such as reduced water pressure to help the wastage.We appreciate the review and look forward to having you stay again
by A verified traveler
Posted 25 Nov 2024
Very happy with our overnight stay. Counter staff were great and the room was good value for the money.
Comment from Hotel Management
25 Nov 2024 by Quest Auckland , Hotel Management
Hi Colleen,Thank you for the review we are glad you enjoyed your stay and were glad you met our amazing staff We hope to have you stay again
by A verified traveler
Posted 19 Nov 2024
Good place to stay, friendly staff, top location.,
Real shame the shower was soooo bad!
Comment from Hotel Management
19 Nov 2024 by Quest Auckland , Hotel Management
Hi Timothy,Great comments on our staff, location and were so glad you enjoyed your stay as we have just renovated our bathrooms it's great to hear back on how the bathrooms are holding up; we appreciate the feedback as we use valuable inputs to make improvements for our guests stay.
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Quest Auckland, Hotel Management
Hi Jordan, thank you for the review its absolutely appreciated We hope to have you stay with us again
by A verified traveler
Posted 19 Nov 2024
One of the best hotels! We will rebook again
Comment from Hotel Management
19 Nov 2024 by Quest Auckland, Hotel Management
Hi Weiping, thank you for the review its absolutely appreciated. We hope to have you stay with us again :)
by A verified traveler from Williamstown
Posted 16 Nov 2024
Renovated bathroom, spacious room, well equipped but older kitchen. All in good condition and plenty of transport options
Comment from Hotel Management
16 Nov 2024 by Quest Auckland , Hotel Management
Hi Ian,Thank you for the review we appreciate it.We are glad you enjoyed our new bathrooms they are definitely a plus.The transport is endless when in the cbd and we hope you utilised it during your stay We hope to have you stay again
by A verified traveler
Posted 12 Nov 2024
Great place and great location. The staff was friendly and very nice and helpful. I’d stay again .
Comment from Hotel Management
12 Nov 2024 by Quest Auckland, Hotel Management
Hi Angela, Thank you for the review its absolutely appreciated We hope to have you stay with us again :)
by A verified traveler
Posted 5 Nov 2024
loved it
Comment from Hotel Management
5 Nov 2024 by Quest Auckland , Hotel Management
excellent, thank you
by A verified traveler
Posted 31 Oct 2024
Great location in the city. Fantastic staff, helpful, friendly, and knowledgeable.
Perfect if going to Auckland for a show at the Aotearoa or the Civic.
Comfortable, well equipped room, lovely looking out onto the park.
Parking on site is great, do check if your vehicle is extra tall or extra long as there is a height restriction and it’s a tad tight quarters so not suitable for a camper van etc.
Would happily stay here again, thanks for having us.
Comment from Hotel Management
31 Oct 2024 by Quest Auckland , Hotel Management
Hi Lisa,Thank you for the review its absolutely appreciated Were so glad to hear you enjoyed your stay with us and had the chance to meet our amazing team.We look forward to seeing you again
by A verified traveler
Posted 25 Oct 2024
Proximity to everything.
Very noisy thanks to single glazing!!
Comment from Hotel Management
26 Oct 2024 by Quest Auckland , Hotel Management
thank yuo for sharing, location is important
