Ratings based on 983 Verified Reviews

3.8 out of 5
100% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 19 Nov 2024
Nice
Comment from Hotel Management
19 Nov 2024 by FJ , Hotel Management
Kia Ora Ratan, thank you very much for your lovely reviewing. We are pleased that you've had a great stay and appreciate your business. Kind regards. Hotel Management
3 out of 5
by A verified traveler

Posted 9 Nov 2024
Love location,vintage elevator,parking smoking area privided . Didnt like the rooms having no air conditioning, only had one fan ,other fan didnt work and was dirty ,some of the dishes were not clean aswell ,but rest of room was awesome x will stay again
Comment from Hotel Management
11 Nov 2024 by FJ , Hotel Management
Kia Ora, thank you for review. We are pleased that you've had a great stay and appreciate your business. Kind regards. Hotel Management Regards Management
3 out of 5
by A verified traveler

Posted 6 Nov 2024
The single rooms are super small, cramped, draughty, and dank. I’d recommend paying a little extra for a bigger room.
Comment from Hotel Management
11 Nov 2024 by FJ , Hotel Management
Kia Ora, thank you for review. We are pleased that you've had a great stay and appreciate your business. Kind regards. Hotel Management Regards Management
4 out of 5
by A verified traveler

Posted 1 Nov 2024
The reception staff were kind and helpful. Good value for cost. Overall pleasant stay.
Comment from Hotel Management
3 Nov 2024 by FJ , Hotel Management
Kia Ora Jasmine, thank you very much for your lovely reviewing. We are pleased that you've had a great stay and appreciate your business. Kind regards. Hotel Management
5 out of 5
by A verified traveler

Posted 26 Oct 2024
Bigger TV would be nice. Real milk instead of powder milk
Comment from Hotel Management
29 Oct 2024 by FJ , Hotel Management
Kia Ora, thank you very much for your reviewing. We are pleased that you've had a great stay and appreciate your business. Kind regards. Hotel Management
4 out of 5
by A verified traveler

Posted 22 Oct 2024
Affordable stay in the city.
Comment from Hotel Management
29 Oct 2024 by FJ , Hotel Management
Kia Ora Isabel, thanks for your reviewing. We are pleased that you've had a great stay and appreciate your business. Kind regards. Hotel Management
4 out of 5
by A verified traveler

Posted 17 Oct 2024
The only issue was finding the entrance to the hotel. You must go down an alley to get in. If you are used to American style rooms this is not the place for you. We had a family room with 3 adults it was cramped but since we were only sleeping & gone all day it worked great. There are lots of hills so bring good walking shoes. The staff was great and very friendly like all New Zealanders. The room & hotel was very clean.
Comment from Hotel Management
18 Oct 2024 by FJ , Hotel Management
Kia Ora Mike, thank you very much for your reviewing. We are pleased that you've had a great stay and appreciate your business. Kind regards. Hotel Management
2 out of 5
by A verified traveler from Auckland

Posted 8 Oct 2024
Location is good.
Comment from Hotel Management
10 Oct 2024 by FJ , Hotel Management
Thanks for reviewing. Kind regards. Hotel Management
5 out of 5
by A verified traveler

Posted 5 Oct 2024
Great stay
Comment from Hotel Management
7 Oct 2024 by FJ , Hotel Management
Kia Ora Alan, thank you very much for your reviewing. We are pleased that you've had a great stay and appreciate your business. Kind regards. Hotel Management
4 out of 5
by A verified traveler

Posted 25 Sep 2024
Convenient location with parking, comfortable bed, basic but had everything I needed for a place to sleep. Staff were lovely.
Comment from Hotel Management
27 Sep 2024 by FJ , Hotel Management
Kia Ora, thank you very much for reviewing. We are pleased that you've had a great stay and appreciate your business. Kind regards. Hotel Management