Ratings based on 983 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
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by A verified traveler
Posted 24 Nov 2024
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 20 Nov 2024
Very central dining options everywhere ,very walkable quiet room
by A verified traveler
Posted 17 Nov 2024
by A verified traveler
Posted 16 Nov 2024
by A verified traveler
Posted 16 Nov 2024
Staff were welcoming and friendly. Goodbarea for shopping and eating. Easy walk to the harbour
Comment from Hotel Management
17 Nov 2024 by Tim, Hotel Management
Hi Jennifer Ann,Thank you for your feedback. Great to read that the staff looked after you well and the location worked for your visit.We hope to see you again in the future.Kind RegardsTim - Crowne Plaza Auckland
by A verified traveler
Posted 16 Nov 2024
Great location, helpful staff
by A verified traveler
Posted 15 Nov 2024
I was booked in for the night of November 13th, flying in from Australia. Thanks to Qantas flight cancellation and delays, I arrived at the Hotel November 14th at 0530am. Desperately tired and pee'ed off with Qantas. The wonderful guy on duty arranged check out time of 1pm without any penalties. How great! was he and the Hotel. The bed was to die for and the room was pristine. Bestest sleep ever. Check out time....again, the staff were incredible. Everyone stay at this Hotel. Easy 10/10 stars
Comment from Hotel Management
17 Nov 2024 by Tim, Hotel Management
Hi Aura,Thank you so much for the feedback. It was great to read that after your flight delays the team were able to look after you! Glad that you enjoyed our NZ made beds.We look forward to seeing you again in the future.Kind RegardsTim - Crowne Plaza Auckland
by A verified traveler
Posted 11 Nov 2024
Our stay was good thanks
Comment from Hotel Management
17 Nov 2024 by Tim, Hotel Management
Hi Rore,Glad you enjoyed your stay with us and hope you enjoyed your time in Auckland.Kind RegardsTim - Crowne Plaza Auckland
