Ratings based on 999 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jun 2020
by A verified traveler
Posted 27 Mar 2020 on Hotels
by A verified traveler
Posted 17 Mar 2020
***Giving 5-star for the experience with front office staff***
I didn't actually get a chance to stay at this hotel because of travel restrictions with Covid-19. I tried calling Expedia multiple times for about 5 days and couldn't get through to cancel and basically gave up and decided took a loss for my reservation since I purchased the non-refundable option. However, the night I was suppose to check-in, I was surprise the hotel reached out to me and told me that they would honor my cancellation and full refund if I was no longer planning on coming, and that I can still try to reach out to Expedia even though my check in date has passed. I really appreciate the gesture.
by A verified traveler
Posted 16 Mar 2020 on Hotels
Comment from Hotel Management
17 Mar 2020 by Cedric, Hotel Management
We greatly appreciate your feedback and hope you will consider joining us again for future travel.
by A verified traveler
Posted 16 Mar 2020 on Hotels
Comment from Hotel Management
17 Mar 2020 by Cedric, Hotel Management
We greatly appreciate you feedback and hope to have you join is again in the future
by A verified traveler from Dartmouth
Posted 14 Mar 2020
Have stayed here on and off for years. Close to Boston but less expensive and free parking. Big plus. Changed their policy to charging for overnight parking. Very disappointing. Probably a deal breaker for going back. Seriously? Newton?
Comment from Hotel Management
14 Mar 2020 by Cedric, Hotel Management
We appreciate your feedback and will ear your concerns to management. We hope to have you stay with us again.
by A verified traveler
Posted 13 Mar 2020
Comment from Hotel Management
14 Mar 2020 by Cedric , Hotel Management
Thank you for your feedback. We hope to have you stay with us again
by A verified traveler
Posted 10 Mar 2020 on Orbitz
Heater didn't work, freezing room. Small room. Door handle broken, shower handles broken. Something bit me. Gross.
Slow bar staff (like 15min to wait). Rather stay in a Motel 6.
Comment from Hotel Management
10 Mar 2020 by Cedric, Hotel Management
We apologize about your experience and will look into this matter. Please don't hesitate to contact us.
by A verified traveler
Posted 9 Mar 2020
Comment from Hotel Management
10 Mar 2020 by cedric, Hotel Management
Thank you for your great review. Hope to have you again soon.
by A verified traveler
Posted 9 Mar 2020 on Hotels
The stay was great beautiful hotel...gracious staff...good food😊
Comment from Hotel Management
10 Mar 2020 by cedric, Hotel Management
Thank you for your feedback, it is greatly appreciated. We hope to see you again soon.
