Ratings based on 450 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Nov 2024
It was quiet, safe & a convenient location.
Comment from Hotel Management
9 Nov 2024 by Bud - GM, Hotel Management
Thank you Elana!!
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Bud - GM, Hotel Management
Thank you Madison
by A verified traveler from Casco
Posted 27 Oct 2024
Loved the comfy beds and the fluffy pillows (4 per bed). Shower pressure and WIFI strength were both great, and the staff was friendly and helpful.
Comment from Hotel Management
28 Oct 2024 by Bud - GM, Hotel Management
Thank you Lisa!!!
by A verified traveler from Randallstown
Posted 26 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Bud - GM, Hotel Management
Thank you Victor!!
by A verified traveler
Posted 4 Oct 2024
Our room was clean and spacious! Everything was perfect and we will stay again! Recommend to anyone.
Comment from Hotel Management
5 Oct 2024 by Bud - GM, Hotel Management
Many Thanks Marie!!
by A verified traveler
Posted 1 Oct 2024
Was very upset to find a prescription pill and a used needle under the side of the bed on the floor. Also lipstick stains on the bed linens.
Comment from Hotel Management
2 Oct 2024 by Bud - GM, Hotel Management
Lori: I am sorry about your recent stay with us. We do provide 24 hour front desk services and if reported, we would of made every effort to make things right. I will also share your findings with my housekeeping department.
by A verified traveler
Posted 30 Sep 2024
This hotel is just fine for a quick stay. It’s clean and the staff is nice. It’s quite outdated in terms of decor and facilities. The bathrooms are very tiny and need upgrading. It’s literally on a highway and the surroundings are not great, but it’s convenient. We were here for a parents weekend at Bates so our time was limited here. It’s crazy how hotels increase the pricing for this weekend but such is life.
Comment from Hotel Management
30 Sep 2024 by Bud - GM, Hotel Management
Anderson: Thank you for staying with us and also taking the time to leave us a review. We appreciate your feedback .
by A verified traveler
Posted 28 Sep 2024
OMG! This Quality Inn blew me away. On top of being safe, quiet, clean, relatively new, plenty of towels, a hot breakfast bar, etc. ..... my room had a gas-fireplace! What a thoughtful touch for a New England hotel. Winter is coming.
The pool is outdoors for those of you with children.
Naturally the prices for Friday night, Saturday night, are higher than other nights......but this is true anywhere.
I have been an interstate nomad since late 1970s, and this hotel was a perfect combination of quality and price. Kudos to staff!!
Comment from Hotel Management
30 Sep 2024 by Bud - GM, Hotel Management
Peter: Thank you very much for such a wonderful review. We are pleased that you found our hotel to be a perfect place to stay. We look forward to your trip to Auburn.
by A verified traveler
Posted 23 Sep 2024
Stayed here for a weekend! Quiet, free breakfast! Staff was nice! Would stay here again. Felt safe
Comment from Hotel Management
24 Sep 2024 by Bud - GM, Hotel Management
Thank you Elizabeth!!
by A verified traveler
Posted 21 Sep 2024
The room was adequate, quiet. The rug was so dirty, our feet were black. Room 112
Comment from Hotel Management
21 Sep 2024 by Bud - GM, Hotel Management
Thank you for providing us valuable feedback I will have the rug checked and clean.
