Ratings based on 467 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Cornelius
Posted 24 Oct 2024
Nice place to stay
by A verified traveler
Posted 13 Oct 2024
by A verified traveler
Posted 7 Oct 2024
My Comforters were dirty.
My coffee maker didn't work properly.
The bathroom was a complete disaster, shower head facing out so floods the hole bathrm. Old ugly looking bed frames. Nothing like the pictures they promote. Ungy dirty rugs and very poor lighting.
by A verified traveler
Posted 12 Sep 2024
by A verified traveler
Posted 8 Sep 2024
I was a bit disappointed. We had a long drive coming in and would check in very late (1am). I called ahead to notify the night staff. When we arrived the room temperature was set to 78! In the South, that like a sauna. There was no coffee pods in the room. When customer calls ahead, maybe it should be a priority to have the room prepared upon arrival
by A verified traveler
Posted 26 Aug 2024
The drain in the tub was clogged so water collected while using the shower. Also the shower head looked dirty in the middle …
by A verified traveler
Posted 24 Aug 2024
Nice location
by A verified traveler
Posted 15 Aug 2024
Great people and lobby!
by A verified traveler
Posted 10 Aug 2024 on Orbitz
We were there for almost a week and could not get our room cleaned a single time during our stay despite repeated requests. A maid handed us a plastic bag to us at the door to put in our trash can. Zero cleanings. The room was dated and a bit musty. We expect better from Hilton. Lobby was nice but I would avoid this property.
by A verified traveler
Posted 8 Aug 2024 on Hotels
