Ratings based on 575 Verified Reviews
3.1 Room cleanliness
3.3 Service & staff
2.8 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
by A verified traveler
Posted 22 Nov 2024
The staff was very helpful and hospitable. It was clean and we were very comfortable.
by A verified traveler from Apache junction
Posted 16 Oct 2024
It was great
Comment from Hotel Management
13 Nov 2024 by Management, Hotel Management
Thank you for staying with us!
by A verified traveler
Posted 21 Sep 2024
We arrived at 4 am for check in and the one man staff was spraying for bed bugs and the place stunk of the bed bug spray which created all of us to have a headache the room we stayed in was dirty with stains on the bed and everything was broken, the outlets were falling out of the wall and the lights barely worked.
Comment from Hotel Management
14 Oct 2024 by EM, Hotel Management
Hello,Thank you for bringing this to our attention. We sincerely apologize that your experience didn’t meet your expectations. We strive to provide excellent service, and it seems we’ve fallen short in this instance.Your feedback is invaluable in helping us improve, and we hope to have the chance to serve you better in the future.Best regards,Economy Inn Management
by A verified traveler
Posted 9 Sep 2024
Comment from Hotel Management
14 Oct 2024 by Management, Hotel Management
Hello Ann,Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us, and we truly appreciate you taking the time to share your feedback. Customer satisfaction is our top priority, and it’s great to know that we met your expectations.We look forward to serving you again soon! If there’s anything more we can do for you, please don’t hesitate to reach out.Best regards,Economy Inn Management
by A verified traveler
Posted 2 Sep 2024
It is very dirty, it has cockroaches and bedbugs. Super gross.The people at the desk are very rude. Bad service.
I
Comment from Hotel Management
14 Oct 2024 by EM, Hotel Management
Hello,Thank you for bringing this to our attention. We sincerely apologize that your experience didn’t meet your expectations. We strive to provide excellent service, and it seems we’ve fallen short in this instance.Your feedback is invaluable in helping us improve, and we hope to have the chance to serve you better in the future.Best regards,Economy Inn Management
by A verified traveler
Posted 2 Sep 2024
The carpet very old smell and moldy! The room smell heavy smock, bed spread nasty dirty, smell heavy smock and holl of cigarettes burn! we can sleep, open the window
The room was not ready we waith 1hour ind 40 minutes to be ready !
Comment from Hotel Management
14 Oct 2024 by EM, Hotel Management
Hello,Thank you for bringing this to our attention. We sincerely apologize that your experience didn’t meet your expectations. We strive to provide excellent service, and it seems we’ve fallen short in this instance.Your feedback is invaluable in helping us improve, and we hope to have the chance to serve you better in the future.Best regards,Economy Inn Management
by A verified traveler
Posted 1 Sep 2024
Quiet and friendly staff.
Comment from Hotel Management
14 Oct 2024 by EM, Hotel Management
Hello Sarah,Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us, and we truly appreciate you taking the time to share your feedback. Customer satisfaction is our top priority, and it’s great to know that we met your expectations.We look forward to serving you again soon! If there’s anything more we can do for you, please don’t hesitate to reach out.Best regards,Economy Inn Management
by A verified traveler
Posted 1 Sep 2024
Comment from Hotel Management
14 Oct 2024 by EM, Hotel Management
Hello,Thank you for bringing this to our attention. We sincerely apologize that your experience didn’t meet your expectations. We strive to provide excellent service, and it seems we’ve fallen short in this instance.Your feedback is invaluable in helping us improve, and we hope to have the chance to serve you better in the future.Best regards,Economy Inn Management
by A verified traveler
Posted 1 Sep 2024 on Hotels
We had a bed to crash and sleep on after driving over 600 miles through the night. The Employee let us check in early which was greatly appreciated and he was very helpful with our tv that didn't want to work. We got a room with 2 queens only because it was cheaper then the king. One of the bedspreads had several burn spots on it. Items showed major wear and usage. But the worst part was the cleaning product smell. When we first arrived in the room, it smelled so strongly that it made my husband throw up. Later when we got in bed the bedding smelled strongly of bleach. While that tells me things are sanitized but someone needs to ease up or vent the room better. For last minute plans for a night it served it's purpose but it also seemed 100.00 was way too high to pay for what we got.
Comment from Hotel Management
14 Oct 2024 by EM, Hotel Management
Hello,Thank you for bringing this to our attention. We sincerely apologize that your experience didn’t meet your expectations. We strive to provide excellent service, and it seems we’ve fallen short in this instance.Your feedback is invaluable in helping us improve, and we hope to have the chance to serve you better in the future.Best regards,Economy Inn Management
