Ratings based on 453 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Dec 2024
by A verified traveler
Posted 7 Dec 2024
by A verified traveler
Posted 2 Dec 2024
It's definitely just a place to lay your head at night if nothing else is available. First and final red flag for me was that I was able to check into my two rooms WITHOUT showing any ID. My room numbers were then read aloud for everyone to hear. Safety does not exist here. Their security sits in the corner on a couch with sunglasses on and feet up. They were vacuuming the hallways at 7:30am on a Sunday -- doors are not soundproof. I think this is enough for a review.
by A verified traveler
Posted 1 Dec 2024
Staff was very friendly.
by A verified traveler
Posted 25 Nov 2024
This property and surrounding area are very safe, however, for the price I would have expected electric outlets that work and a toilet that flushes (Didn't flush at all).
by A verified traveler
Posted 10 Nov 2024
Front desk staff is so helpful and kind.
by A verified traveler
Posted 3 Nov 2024
The hotel needs major renovation. Especially the bathrooms. Moldy in bathroom and could smell the mold.
by A verified traveler
Posted 30 Sep 2024
Great location and Excellent staff!!!
by A verified traveler
Could be better
Posted 23 Sep 2024 on HotelsThe room was large and not horrible but the condition needed renovations especially in the bathroom. Drywall above shower looked moldy as well as tile. Vanity handles rusted over. These hotels near Auburn get booked even if the owners don’t put in the effort so it seems they don’t.
by A verified traveler
Posted 22 Sep 2024
My mother passed away and one person in the group had emergency back surgery so we decided to cancel the trip. I could not actually get anyone at Expedia on the phone or email (I believe this is by design). I was trying to cancel or get a credit for next year as this is generally a yearly trip. This has been one of the most expensive lessons I will learn. Expedia is an absolute racket and you should be ashamed of your business practices. I will never use this “service” again for any of my travels.
