Ratings based on 280 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Room was small
Comment from Hotel Management
20 Nov 2024 by Customer Service, Hotel Management
Tiana, thank you for sharing your thoughts. The room size is designed to balance comfort and functionality. Your feedback is important, and it helps us enhance our offerings. We hope to have an opportunity to serve you again in the future.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Customer Service, Hotel Management
Kimberly, thank you for staying with us at the avid hotel Auburn - University Area, an IHG Hotel. We hope to welcome you again soon for another pleasant stay.
by A verified traveler
Posted 15 Nov 2024
All good
Comment from Hotel Management
16 Nov 2024 by Customer Service, Hotel Management
Michael, thank you for staying with us at avid hotel Auburn - University Area, an IHG Hotel. We're thrilled to hear that everything met your expectations. We hope to welcome you back soon!
by A verified traveler
Posted 15 Nov 2024
It was different, kind of minimalist style
Comment from Hotel Management
16 Nov 2024 by Customer Service, Hotel Management
William, thank you for staying with us at avid hotel Auburn - University Area, an IHG Hotel. We are pleased you appreciated our unique minimalist style and hope to welcome you back in the future for another enjoyable stay.
by A verified traveler
Posted 14 Nov 2024
Property was decent for the purpose of stay. Would have appreciated having my room cleaned, no one came the entire weekend to empty trash, replace towels/sheets.
Comment from Hotel Management
15 Nov 2024 by Customer Service, Hotel Management
Tyler, the feedback is valued, and it’s important that all guests have a comfortable experience. The necessary arrangements will be ensured for future stays to address the room service concerns mentioned. It is hoped that there is an opportunity to welcome you back again.
by A verified traveler from Gulf Shores
Posted 11 Nov 2024
Great
Comment from Hotel Management
12 Nov 2024 by Customer Service, Hotel Management
Scott, thank you for staying with us at avid hotel Auburn - University Area, an IHG Hotel. We’re thrilled you had a great experience.
by A verified traveler
Posted 10 Nov 2024
Stay and the property was great, staff was welcoming and polite .
Comment from Hotel Management
10 Nov 2024 by Customer Service, Hotel Management
Troy, thank you for staying with us at avid hotel Auburn - University Area, an IHG Hotel. We're delighted to hear you enjoyed your stay and had a positive experience with our welcoming team members. We hope to see you again soon!
by A verified traveler from Decatur
Posted 20 Oct 2024
Very nice room plus great price!
Comment from Hotel Management
21 Oct 2024 by Cierra Davenport, Hotel Management
Thanks for choosing to stay with us and providing feedback. I'm happy your stay was good and we hope to see you in the future.
by A verified traveler
Posted 4 Oct 2024
Nice place
Would stay again
Comment from Hotel Management
5 Oct 2024 by Customer Service, Hotel Management
Susan, it’s wonderful to hear you had a great time at avid hotel Auburn - University Area, an IHG Hotel. We're looking forward to welcoming you back on your next visit!
by A verified traveler
Posted 2 Sep 2024
Comment from Hotel Management
3 Sep 2024 by Customer Service, Hotel Management
Jason, thank you for sharing your feedback. The team is committed to providing excellent service and strives to ensure every guest has a positive experience. We appreciate your input and hope to have the chance to welcome you again in the future.
