Ratings based on 408 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Oct 2024
Comment from Hotel Management
4 Oct 2024 by Alexandre, Hotel Management
Merci Marika ! A très bientôt
by A verified traveler
Posted 13 Aug 2024
Not a good experience. The hotel is in the middle of town renovations (surrounded by bulldozers, barriers, and no access by road). It was extremely hard to find access to the hotel (had to take a one-way street, park on a delivery spot to check-in) and there was zero communication from this property on how to access the hotel. Because of the renovations, they had no parking options, I had to pay to park at a nearby parking deck but the walk from that parking to the hotel felt incredibly unsafe (homeless people accosted me every single time). Drinks were good but food was terrible (worst fish and chips and Cesar salad we've ever had). Breakfast was okay, nothing special. Incredibly noisy from the road work that started at 6am. I do not recommend.
Comment from Hotel Management
14 Aug 2024 by Alexandre, Hotel Management
Dear Camille,I am sorry to hear that your stay did not go well, but I would like to provide some clarifications regarding your comments.The city of Aubagne is carrying out works to install a tram line, which literally surrounds the hotel and forces us to endure the visual inconvenience that such works can cause. We do not have a parking lot and have never had one; that is why we collaborate with the Marché parking lot, located a 3-minute walk from the establishment.We would love to be able to solve world poverty, but we cannot. However, I guarantee that your message will be forwarded to the town hall service to support our requests regarding the surveillance of the neighborhood in which we are located.I take note of your comments regarding the food you were served so that we can improve.We hope to welcome you again to show you our expertise.Sincerely.
by A verified traveler
Posted 11 Aug 2024 on Hotels
Comment from Hotel Management
12 Aug 2024 by Alexandre, Hotel Management
Bonjour, Merci pour votre séjour chez nous. Nous espérons vous recevoir de nouveau au Best Western Linko. Cordialement,
by A verified traveler
Posted 30 Jul 2024 on Hotels
Comment from Hotel Management
4 Aug 2024 by Alexandre, Hotel Management
Merci beaucoup pour cette note et merci également pour votre séjour chez nous. Nous sommes ravis que tout se soit bien passé et nous espérons vous revoir prochainement. A bientôt.
by A verified traveler
Posted 26 Jul 2024 on Hotels
Comment from Hotel Management
27 Jul 2024 by Alexandre, Hotel Management
Bonjour Susan, nous sommes ravis d'avoir pu vous accueillir, et espérons pouvoir vous revoir prochainement ! A bientôt.
by A verified traveler
Would stay again.
Posted 21 Jun 2024 on HotelsVery clean, quite spacious rooms, comfy bed. Good air quality in the room, with proper a/c and humidity control!
Equidistant from Marseille, Cassis and Aix-en-Provence.
Comment from Hotel Management
25 Jun 2024 by Alexandre, Hotel Management
Thank you for this review. We're looking forward to hosting you again soon.
by A verified traveler
Potential
Posted 9 May 2024 on HotelsVery nice place in the middle of a large construction project. It will be fantastic once the work is done.
Comment from Hotel Management
9 May 2024 by Alexandre, Hotel Management
Thank you very much Jim, and yes.... TEM-POR-ARY :)
by A verified traveler
Posted 18 Apr 2024 on Hotels
Comment from Hotel Management
20 Apr 2024 by Alexandre, Hotel Management
Merci Carlos de notre part à tous et à bientôt de vous accueillir à nouveau
by A verified traveler
Avoid this place
Posted 2 Nov 2023 on HotelsUnbelievable - we turned up on Friday 13th October for our booking to be told the hotel were overbooked and they had no room for us, I have since seen my credit card statement and they've had the cheek to charge our card. Not only were we left high and dry on a busy weekend in Marseille, we've even had to pay for the privelege.
Comment from Hotel Management
7 Nov 2023 by Alexandre, Hotel Management
We're sorry but we don't understand what happened. We had your reservation for the 2 nights and were not overbooked. Otherwise we would have found a solution for you with Expedia.
by A verified traveler
Posted 15 Oct 2023
The staff was excellent and very helpful. Will stay here again and would recommend it. Breakfast is included and dinner is available in the hotel’s terrace cafe with beautiful view of the city. Walking distance to several restaurants and train station. Public bus is free within the city. Great location and overall a very excellent place to stay.
Comment from Hotel Management
23 Oct 2023 by Alexandre, Hotel Management
A big thank you Teresa from the whole team.See you soon
