Ratings based on 670 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Oct 2024
great property
close to train
excellent staff
by A verified traveler from Riverview
Posted 19 Oct 2024
We enjoyed our stay at this hotel, but the shower had black mold, and wasn’t able to use it. We informed the front desk, but unfortunately, it wasn’t taken care of. The food was great and the hotel was very close to the Bahnhof (train station).
Comment from Hotel Management
28 Oct 2024 by Your Team,Residence Inn Marriott Munich CityEast, Hotel Management
Dear Mr Reginald,Thank you for sharing your feedback regarding your recent stay. We’re glad to hear that you enjoyed the food and found our location convenient. However, we sincerely apologize for the issue with the shower and the lack of follow-up from our team. The presence of mold is something we take very seriously, and while we are actively working to address it, it can be challenging to resolve quickly.Your comments are valuable in helping us improve, and we appreciate you bringing this to our attention. We hope you’ll consider staying with us again so we can provide you with a much improved experience.
by A verified traveler
Posted 19 Oct 2024
Breakfast was excellent. Room was spacious. Playroom for kids was nice.
Comment from Hotel Management
28 Oct 2024 by Your Team,Residence Inn Marriott Munich CityEast, Hotel Management
Dear Mrs Eva,Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed our excellent breakfast, found your room spacious, and appreciated the playroom for kids. It’s great to know that your stay was enjoyable.We look forward to welcoming you back on your next visit!Best regards,
by A verified traveler
Posted 15 Oct 2024
Staff is fantastic
by A verified traveler
Posted 13 Oct 2024
This hotel was great! a little bit outside the main area of Munich but plenty of transportation options. it felt very safe and the staff was very accommodating!
Comment from Hotel Management
28 Oct 2024 by Your Team,Residence Inn Marriott Munich CityEast, Hotel Management
Dear Mrs Sarah,Thank you for your fantastic review! We’re delighted to hear that you enjoyed your stay with us. While we may be a bit outside the main area of Munich, we’re glad you found our transportation options convenient and felt safe during your visit.It’s wonderful to know that our staff's accommodations contributed to your positive experience. We look forward to welcoming you back on your next trip!Best regards,
by A verified traveler
Posted 29 Sep 2024
Location
Comment from Hotel Management
28 Oct 2024 by Your Team,Residence Inn Marriott Munich CityEast, Hotel Management
Dear Mr Van,Thank you for your fantastic review!Warm regards from Munich,
by A verified traveler from Great Falls
Posted 23 Aug 2024
by A verified traveler
Posted 18 Aug 2024
The refrigerator in our room was broken and the floor had been sanded down for refinishing but it hadn't been done yet. The shower could have used Tilex to get rid of the mildew. But the overall time spent there was wonderful.
by A verified traveler
Appreciate the stay
Posted 11 Aug 2024 on HotelsGreat! I am grateful they could find a room for us despite some technical issue showing false availability because of the last minute booking that had to be done due to unexpected flight cancelation of our 2nd leg of the trip.
by A verified traveler
Posted 11 Aug 2024
Very good breakfast
