Ratings based on 15 Verified Reviews

3.8 out of 5
100% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Jul 2024 on Orbitz
5 out of 5
by A verified traveler

Posted 14 Mar 2020
Comment from Hotel Management
20 Mar 2020 by Hotel Administration, Hotel Management
Dear Guest, First of all, let us thank you for taking the time to rate your impressions of our hotel. Your appreciation of the service is the highest praise for us. We look forward to seeing you again at our hotel! Best wishes,
5 out of 5
by A verified traveler from London

Posted 12 Feb 2020
The rooms were of good size. Property was walking distance from a very nice bar. The security was good. The food was very good.
Comment from Hotel Management
27 Feb 2020 by Hotel Administration, Hotel Management
Dear Guest, First of all, let us thank you for taking the time to rate your impressions of our residence. Your appreciation of the food and service is the highest praise for us. We look forward to seeing you again at our hotel! Best wishes,
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Dec 2019 on Hotels
4 out of 5
by A verified traveler

Good central location

Posted 11 Feb 2019 on Hotels
The accommodation was relevant to the price . Spacious 2 bedroom flat with all essentials to provide livevin service
Comment from Hotel Management
22 May 2019 by esales, Hotel Management
Dear William, We are happy you like your stay with us. We hope we can see you next time in Chagala Atyrau Residence. Kind regards, Hotel Management
2 out of 5
by A verified traveler

Disappointed.

Posted 26 Jun 2018 on Hotels
The apartments generally are good, however the heating and cooling never works so you either freeze or feel like it is a sauna. When you complain they give hindreds of excuses all of which turn out to be not true. They also constantly run out of items on the menu which is already very limited.
4 out of 5
by A verified traveler

Posted 8 Jun 2018 on Hotels
Always a good stay in Chagala very good value for money ave stars here for 3 years now
3 out of 5
by A verified traveler

Warm place but hard to find

Posted 24 Feb 2018 on Hotels
Room was clean, heating system is very good, hard to find
4 out of 5
Recommended
for Everyone
by A verified traveler from Bogota

Good choice to stay in Atyrau

Posted 6 Feb 2018
I like Chagala residences since is an easy and comfortable stay with no particular negative to remark. Room decoration in main building is comfortable, warm
4 out of 5
Recommended
for Everyone
by A verified traveler from Bogota

Posted 4 Jan 2018
Pros: Like the room, comfortable and cozy
Location: Location is fine, not in the very center, but Atyrau anyway is not a big city
I found Chagala a good option for a stay in Atyrau