Ratings based on 316 Verified Reviews
2.8 Room cleanliness
3.0 Service & staff
2.9 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
The woman at the front was very sweet and personable. Check in was easy, rooms were clean, right off the parkway, everything went smooth
Comment from Hotel Management
22 Nov 2024 by Toujana RediResponse Specialist, Hotel Management
Dear Brittany,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn & Suites Galloway. I was delighted to read that easy check-in, the clean room and other positive highlights mentioned, resulting in a 5/5 rating. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,ToujanaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 26 Oct 2024
Very unsafe part of town.
Comment from Hotel Management
4 Nov 2024 by Chirell RediResponse Specialist, Hotel Management
Dear Jodie,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Galloway. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 1/5 score. You indicated that you were unsatisfied with the area our location reside. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 23 Oct 2024
Nice
Comment from Hotel Management
7 Nov 2024 by Kamaria RediResponse Specialist, Hotel Management
Dear Nicole,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES GALLOWAY. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding your stay to be nice prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof Management RediResponse Specialist
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Linton Rediresponse Specialist, Hotel Management
Dear Stacy,Thank you for taking a moment to complete our guest survey for our Red Roof Inn & Suites Galloway. Our team at Red Roof were truly disappointed to see your 2/5 score. In the future, please consider adding comments to your survey to let us know where we can improve.Please know that our team at Red Roof is dedicated and available to address any issue you may have, so in the future should you have any concerns while with us, please reach out to our front desk in real-time to ensure you are comfort.Sincerely,LintonRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Chirell RediResponse Specialist, Hotel Management
Dear Briana,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Galloway and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 21 Sep 2024 on Orbitz
by A verified traveler
Posted 18 Sep 2024
Very homey atmosphere. Have felt very comfortable & safe. The staff are very kind & helpful.
by A verified traveler
Best place to stay in south jersey
Posted 16 Sep 2024 on HotelsLeslie, nick and naron was so helpful and polite that in the future when I visit Atlantic City nj i will be staying at the red roof
Very clean rooms and the property was clean and beautiful pet friendly
I truly enjoyed my stay and my wife who is a cancer patient also felt comfortable because of how clean the property and Room was
Comment from Hotel Management
19 Sep 2024 by Nishaye RediResponse Specialist, Hotel Management
Hello Merrick, Thank you for taking the time to tell us about your stay at the Red Roof Inn & Suites Galloway. It’s heartwarming to see that our amazing staffs left an lastly impression during your visit by being very helpful and polite, In additions to the cleanliness of the rooms and Its pet friendliness, prompting your 10/10 score. Our Red Roof team main goal is to make sure you have a hassle-free and comfortable stay, so we are excited to hear that we lived up to your expectations. We value your good comments and look forward to having you visit us again soon for another fantastic stay!Very truly yours,NishayeRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 3 Sep 2024 on Hotels
Comment from Hotel Management
8 Sep 2024 by Nishaye RediResponse Specialist, Hotel Management
Hello Adam, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Galloway and I appreciate your 8/10 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 24 Aug 2024
I wasn't expecting anything extravagant for a Red Roof Inn. There were issues we reported to management about our door. We stayed on the 1st floor, and we had to yank extremely hard to close the door, and then body-slam the door to open it. Breakfast was served after the timeframe, and before Check-out so I unfortunatetly didn't get a chance to enjoy much of the amenities of it.
Comment from Hotel Management
27 Aug 2024 by Kamaria RediResponse Specialist, Hotel Management
Dear Brianna,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES GALLOWAY. It's great to see that we earned your 3/5 score. However, I sincerely apologize for the situation you mentioned regarding breakfast, the door and the other issues which hindered your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof ManagementRediResponse Specialist
