Ratings based on 969 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
by A verified traveler from THE VILLAGES
Posted 21 Nov 2024
The only positive about this property was our cleaning lady who cleaned our room.
Staff was very rude!! No thank you or even good morning or any greetings from the front desk.
Comment from Hotel Management
21 Nov 2024 by Antonio , Hotel Management
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by A verified traveler
Posted 19 Nov 2024
There was black mold in every room on every wall and ceiling as well as peeling paint. The towels were dirty before we ever used them and the room had a very strong odor of mold and mildew. It was totally unhealthy and we could not stay there more than one night. The manager refused to look at the photos I sent in an email to him requesting a refund which he denied.
Comment from Hotel Management
21 Nov 2024 by Antonio , Hotel Management
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by A verified traveler
Posted 18 Nov 2024
I’ve stayed at this Quality Inn multiple times and the best part is always the waffle! The staff is helpful and great too. The housekeepers can’t speak English so if there are any issues, be prepared to communicate through an app/other staff. KEEP IN MIND….THE WATER PRESSURE IS VERY LOW!!!! Mid as ever! Not terrible though
Comment from Hotel Management
21 Nov 2024 by Antonio , Hotel Management
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by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Antonio , Hotel Management
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by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Antonio , Hotel Management
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by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Antonio , Hotel Management
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by A verified traveler
Posted 13 Nov 2024
Very pleasant experience! Great location, staff was very helpful and kind.
Comment from Hotel Management
21 Nov 2024 by Antonio , Hotel Management
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by A verified traveler
Posted 12 Nov 2024
Great place.
Comment from Hotel Management
21 Nov 2024 by Antonio , Hotel Management
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by A verified traveler
Posted 12 Nov 2024
Worst hotel to stay. Needed to evacuate from Hurricane Milton and room moldy with bed bugs and roaches.
Comment from Hotel Management
21 Nov 2024 by Antonio , Hotel Management
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