Ratings based on 984 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Sep 2024
The 2 ladies at the front were so helpful, Chauncey and Trameka. Thank you for all you did in making our stay great.
by A verified traveler from Tallahassee
Posted 27 Sep 2024
Awesome hotel. Best bartenders anywhere
by A verified traveler
Posted 25 Sep 2024
There is not apt to do in this area. As for hotel staff the valets and beach chair guys were most attentive. The night staff desk people were tad helpful/informed as day staff. Room cleanliness, cups still on balcony floor that blew over, sand on rug, our room was missed and sometimes just the bed was made., other times it was properly cleaned. No smart tvs you can’t use Netflix or prime tv. As for the building? The patio by pool need fixing a lot of uneven footing due to bricks sinking. The storage building has a lot of busted wood siding at ground level. No microwaves in the rooms, our fridge kept getting warm. Main lobby coffee machine was down often. Hotel restarraunt was over rated. I feel it’s a lot of money for not as high end as we thought. Spa personelle were great but steam room is not a true steam room.
by A verified traveler
Posted 24 Sep 2024
We enjoyed parking the car and spending a lovely vacation on the beach and in the pool. The food and drinks were wonderful both at the hotel and the local restaurants we walked to. Very enjoyable.
by A verified traveler
Posted 23 Sep 2024
I always stay here when I come to Jacksonville and love everything about it!
by A verified traveler
Posted 22 Sep 2024
Rooms were basic.
by A verified traveler from Tallahassee
Posted 20 Sep 2024
Great location with many dining and bar options within 2 blocks of the hotel. The entire bartending staff was nothing short of amazing. We will definitely be back sooner than later.
by A verified traveler
Posted 19 Sep 2024
by A verified traveler
Posted 19 Sep 2024
by A verified traveler
Posted 18 Sep 2024
