Ratings based on 398 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jan 2025
Love it
by A verified traveler
Posted 10 Jan 2025
Unfortunately when we go there after traveling from NJ to Atlanta for the Christmas and New Years holiday, they did not have our rooms, they had been given to other clients. The gentleman behind the desk was excellent in trying to find another room for the night so at least my family had a warm place to stay, but they were all sold out. our room. The
by A verified traveler
Posted 6 Jan 2025
See previous response.
Comment from Hotel Management
6 Jan 2025 by Water Walk Atlanta GM, Hotel Management
thank you for your feedback and thank you for choosing Water Walk Atlanta. Regards,Deveney
by A verified traveler
Posted 6 Jan 2025
The staff was very friendly but not very knowledgeable about the computer system. I encountered staff on more than one occasion unable to extend a reservation or check out a reservation and check in a reservation-staying in the same room. I had to come back to the front desk to ensure my reservation was handled accordingly.
Comment from Hotel Management
6 Jan 2025 by Water Walk Atlanta GM, Hotel Management
Hello Makehsa, Thank you for your feedback, We are very happy you decided to stay with us at Water Walk Atlanta. We will continue working with the team to provide training and assistance to ensure a smoother process for your future stay.Regards,Deveney
by A verified traveler
Posted 6 Jan 2025
I didn't care for the location of the property. It was difficult to get to and we had a power outage at the property. The email was sent very late regarding the inconvenience.
Comment from Hotel Management
6 Jan 2025 by Water Walk Atlanta GM, Hotel Management
Hello, Thank you for the feedback, The outage situation affected the light and internet and as such we were unable to get into our system to send out updates to our guests. we were working assiduously with the local partners to get the services back in a timely manner. I do apologize for any inconvenience that may have caused. Regards, Deveney
by A verified traveler
Posted 1 Jan 2025
This was a very nice property with all of the amenities I needed. The staff was friendly and helpful, they allowed pets. My only issue was that the people above me were loud. So if you stay, request a 2nd level unit
Comment from Hotel Management
6 Jan 2025 by Water Walk Atlanta GM, Hotel Management
Thank you so much for taking the time to share your experience. This truly means the world to us. We are thrilled to hear you enjoyed your stay and that we could make your visit a more memorable one. your feedback not only motivates our team to continue providing excellent service but also helps future guests feel confident in choosing us. It was a pleasure to host you, and we are looking forward to welcoming you back whenever your travel brings you, our way!If there's anything we can do to make your next stay even better, please don't hesitate to let us know. Warm Regards,Deveney Whitley
by A verified traveler
Posted 30 Dec 2024
Very nice!
Comment from Hotel Management
6 Jan 2025 by Water Walk Atlanta GM, Hotel Management
Thank you so much for taking the time to share your experience. This truly means the world to us. We are thrilled to hear you enjoyed your stay and that we could make your visit a more memorable one. your feedback not only motivates our team to continue providing excellent service but also helps future guests feel confident in choosing us. It was a pleasure to host you, and we are looking forward to welcoming you back whenever your travel brings you, our way!If there's anything we can do to make your next stay even better, please don't hesitate to let us know. Warm Regards,Deveney Whitley
by A verified traveler
Posted 26 Dec 2024
This apartment style property was perfect for my party of 4. The unit (the king loft) looks exactly like the photos. It’s the perfect location, not too close to Atlanta but also not far. Loved it!
Comment from Hotel Management
6 Jan 2025 by Water Walk Atlanta GM, Hotel Management
Thank you so much for taking the time to share your experience. This truly means the world to us. We are thrilled to hear you enjoyed your stay and that we could make your visit a more memorable one. your feedback not only motivates our team to continue providing excellent service but also helps future guests feel confident in choosing us. It was a pleasure to host you, and we are looking forward to welcoming you back whenever your travel brings you, our way!If there's anything we can do to make your next stay even better, please don't hesitate to let us know. Warm Regards,Deveney Whitley
by A verified traveler
Posted 25 Dec 2024
Comment from Hotel Management
6 Jan 2025 by Water Walk Atlanta GM, Hotel Management
Thank you so much for taking the time to share your experience. This truly means the world to us. We are thrilled to hear you enjoyed your stay and that we could make your visit a more memorable one. your feedback not only motivates our team to continue providing excellent service but also helps future guests feel confident in choosing us. It was a pleasure to host you, and we are looking forward to welcoming you back whenever your travel brings you, our way!If there's anything we can do to make your next stay even better, please don't hesitate to let us know. Warm Regards,Deveney Whitley
by A verified traveler
Posted 12 Dec 2024
Great helpful staff
Comment from Hotel Management
23 Dec 2024 by Water Walk Atlanta GM, Hotel Management
Thank you for Choosing Water Walk by Wyndham Atlanta. We appreciate your feedback and look forward to hosting you again. Water Walk ManagementDeveney
