Ratings based on 990 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jan 2025
We got snowed in Atlanta and booked Twelve Downtown. As a family of five, the suite type of accomodation was really spacious but allowed for enough proximity to still spend time together as a family. It was really nice and clean. Staff was helpful and welcoming. The location was really convenient as it was next to the MARTA. It's a medium-shortish ride to the airport via the gold or red lines or take a quick lyft ride.
I hope to come back and visit Atlanta at Twelve (not during a snow storm).
by A verified traveler
Posted 14 Jan 2025
That was in excellent night for me and my family
Comment from Hotel Management
14 Jan 2025 by Guest Services , Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.
by A verified traveler from Warner Robins
Posted 7 Jan 2025
by A verified traveler
Posted 25 Nov 2024
by A verified traveler
Posted 17 Nov 2024
I was charged $80.00 for valet parking for 1 vehicle for 1 night which should have been $40.00. The overall stay was great
by A verified traveler
Posted 14 Nov 2024
They will falsely charge you for smoking for $250. I don't smoke. This is criminal the way I've been charged
by A verified traveler
Posted 27 Sep 2024
by A verified traveler
Posted 22 Sep 2024
by A verified traveler
Posted 20 Sep 2024
I wanted to share some feedback regarding my recent stay. Unfortunately, I was a bit underwhelmed by the cleanliness. My child found a pill left by a previous guest on the floor near the couch—thankfully, it was my eldest who found it, not my youngest.
Additionally, there was a faint odor in the hallways that resembled skunk, likely from people smoking near or in the building.
Parking was also quite confusing. I was told to park in the back but then informed it was valet-only, which left me unsure of the process.
While the location proximity was excellent, I don’t feel it justified the price.
by A verified traveler
Posted 19 Sep 2024
