Ratings based on 1,839 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Polvo por todo el cuarto, los cuartos muy pequeños y todo muy viejo los baños no actualizados, el estacionamiento 60 dolares es un ridículo mas propina lol....la calefacción no funciona al 100 caro para lo que ofrece el hotel.....
Comment from Hotel Management
3 Jan 2025 by Director of Operations, Hotel Management
Dear Lily, We are sorry to read that the room you were in did not meet your expectations. We also apologize for the housekeeping and maintenance issues you encountered. Maintaining invigorating and refreshing accommodations is a top priority for us, and we are disappointed this was not your experience. We have shared your comments with our associates and taken proper action to ensure we do not repeat these concerns in the future. We also regret your dissatisfaction with our parking fees. Your feedback is valuable, as we continuously review our pricing to ensure it remains competitive and suitable for our guests. Thank you for reviewing our hotel. We hope you will give us another chance to provide you with the seamless stay you deserve.Be well,Ali NdaoDirector of Operations
by A verified traveler
Posted 2 Jan 2025
Excellent views, and friendly staff
by A verified traveler
Posted 2 Jan 2025
Excellent
Comment from Hotel Management
3 Jan 2025 by Director of Operations, Hotel Management
Dear Jeff, Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. Thank you for rating your stay at The Westin Peachtree Plaza, Atlanta. We look forward to seeing you again soon.Be well,Ali NdaoDirector of Operations
by A verified traveler
Posted 1 Jan 2025
Will stay again
by A verified traveler
Posted 1 Jan 2025
Nice property
Comment from Hotel Management
2 Jan 2025 by Director of Operations, Hotel Management
Dear Eddie, We are thrilled to read about your enriching stay and how much you enjoyed our rejuvenating property. Thank you for the kind remarks for The Westin Peachtree Plaza, Atlanta. We look forward to welcoming you back on your next visit to the area.Be well,Ali NdaoDirector of Operations
by A verified traveler
Posted 1 Jan 2025
Easy check in and great customer service
by A verified traveler
Posted 31 Dec 2024
I love the convenience of valet. The room was very clean and had a spectacular view over looking downtown. The elevators were kind of slow but I enjoyed the breakfast and my stay. They were even able to accommodate me for a later check out.
Comment from Hotel Management
1 Jan 2025 by Director of Operations, Hotel Management
Dear Kyesha, We are glad you were able to take advantage of our convenient and friendly valet service. It is also wonderful to know you loved our well-appointed accommodations, the incredible views, and our breakfast offerings. Thank you for your feedback regarding your stay at The Westin Peachtree Plaza, Atlanta. It was a pleasure having you here, and we look forward to seeing you again soon.Be well,Ali NdaoDirector of Operations
by A verified traveler
Posted 31 Dec 2024
by A verified traveler
Posted 30 Dec 2024
The Westin is consistently provided good service over multiple years of stays
Comment from Hotel Management
31 Dec 2024 by Director of Operations, Hotel Management
Dear Niko, Thank you for your continued support of The Westin Peachtree Plaza, Atlanta. We are elated that you are a regular guest, and we appreciate you taking the time to share your elevated experience with other travelers. We are very proud of our associates as they strive to go above and beyond for each of our guests, and we thank you once more for recognizing their efforts. It was our pleasure hosting you, and we look forward to welcoming you again soon.Be well,Ali NdaoDirector of Operations
by A verified traveler
Posted 30 Dec 2024
