Ratings based on 1,873 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 22 Nov 2024
Very safe
by A verified traveler
Posted 21 Nov 2024
This was truly a beautiful experience. The staff for the most part were nice, friendly, and professional. It was relaxing and it’s so cute inside. I love a hotel with personality! And it’s so convenient and in the perfect spot near stores and eating places if you’re wanting a new spot to eat at Politan Row is connected to the hotel as well.
Comment from Hotel Management
22 Nov 2024 by TSAM, Hotel Management
Dear Christina,Your kind words and helpful recommendations put a smile on our faces! It was a pleasure to welcome you to our Midtown nest, and we are overjoyed to know that the commitment to excellence shown by our exceptional team made your visit such a delight. On behalf of our whole flock of colleagues, we look forward to hosting you for many more memorable Atlanta excursions in the months and years to come. Warm regards, Tim MichaudGeneral Manager
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
22 Nov 2024 by TSAM, Hotel Management
Dear Chelsea,Your high marks are music to our ears, thank you for sharing! We eagerly await the next chance to extend our warm Midtown welcome, hopefully, sooner rather than later. Kind regards, Tim MichaudGeneral Manager
by A verified traveler
Posted 17 Nov 2024
Nice clean and modern facility where the symposium took place.
Comment from Hotel Management
19 Nov 2024 by TSAM, Hotel Management
Dear Zoraida, We are overjoyed that you and your colleagues had such a fulfilling and successful gathering at our Midtown roost, thank you for joining us! We look forward to welcoming you back for more inspiring Atlanta visits, whether your next trip is for work or for pleasure. Best regards, Tim MichaudGeneral Manager
by A verified traveler
Posted 17 Nov 2024
While the rooms are clean and the decor is trendy, the rooms are, on the whole, pretty loud. This was my third time staying at this hotel, and you'll definitely want to use a white noise app or sound machine.
Comment from Hotel Management
19 Nov 2024 by TSAM, Hotel Management
Dear Roberta, Thank you for continuing to choose us as your Atlanta abode. Our warm welcome, attention to detail, and iconic location in the heart of Midtown have made us the favorite of many returning visitors, and we are pleased to have earned a spot on your list as well.We agree that achieving a good night’s rest is essential when traveling, and we regret to hear that any outside noises got in the way of yours on this occasion. We would like nothing more than to win back your heart in full, and we eagerly await our next opportunity to do so.Kind regards, Tim MichaudGeneral Manager
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
19 Nov 2024 by TSAM, Hotel Management
Dear Matan,We are delighted that you had an exceptional Midtown excursion! We eagerly await the next chance to be your Atlanta host, hopefully, sooner rather than later. Kind regards, Tim MichaudGeneral Manager
by A verified traveler from Pembroke Pines
Posted 16 Nov 2024
The toilet, sink and shower faucet’s were noisy. We could hear a loud noise in the pipes from other rooms all night long. The front desk staff were not the friendliest. At check-in the associate just stared at me until I said I was checking in. There was no greeting, welcome, or anything. He then proceeded to comment about our sports team that we were wearing in a slightly disparaging way. I guess he was trying to be funny, but it was dry and sarcastic. Not the best approach at check in.
Comment from Hotel Management
19 Nov 2024 by TSAM, Hotel Management
Dear Christopher, Thank you for spending your time with us, we are pleased that you enjoyed your visit overall. We aim to host each of our guests like family, however, in this case, we regret to hear that you experienced any miscommunication or that our efforts fell flat in any way. On behalf of all our guests, we look forward to welcoming you back with the warm smile and commitment to excellence that has made us a Midtown icon next time. Best regards, Tim MichaudGeneral Manager
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
19 Nov 2024 by TSAM, Hotel Management
Dear Carlton, It was a pleasure being your Midtown host, thank you for choosing us as your urban nest! We look forward to welcoming you back for more memorable visits in the months and years to come. Warm regards, Tim MichaudGeneral Manager
by A verified traveler
Posted 16 Nov 2024
Gorgeous hotel
Comment from Hotel Management
19 Nov 2024 by TSAM, Hotel Management
Dear Shenyka, On behalf of our whole flock of colleagues, it is a joy to learn that our iconic Midtown energy was so well received! We hope you are looking forward to your next exceptional visit as much as we are. Warm regards, Tim MichaudGeneral Manager
