Ratings based on 270 Verified Reviews
2.7 Room cleanliness
3.0 Service & staff
2.8 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
Yes
Comment from Hotel Management
27 Nov 2024 by Rashmi S., Hotel Management
Thank you for staying with us, appreciated your feedback. See again!
by A verified traveler from Aurora
Posted 17 Oct 2024
Everything is terrible.
Comment from Hotel Management
27 Nov 2024 by Rashmi S., Hotel Management
We are sorry that you are not satisfied with here. Thank you for letting us know, we'll do our best to resolve the issue face here.
by A verified traveler
Posted 12 Oct 2024
The door wasn’t properly closing
Comment from Hotel Management
28 Oct 2024 by Rashmi S., Hotel Management
Thank you for staying with us, we will work very hard to fix the issue you faced here. Thank you for letting us know.
by A verified traveler
Posted 30 Sep 2024
Need rehab bad! Its decent but I won't be back. Recently started charging a deposit and i am not sure for what its old and run down.
Comment from Hotel Management
1 Oct 2024 by N, Hotel Management
Tamara, we thank you for your providing us with your input for Super 8 Norcross. For you FYI we are putting a renovation plan together for Super 8 Norcross. To complete the plan it may take some time, but as the time goes you may see the difference in our Super 8 Norcross. Once again I thank you for your input for Super 8 Norcross. Thank you, Have a Bless Day
by A verified traveler
Posted 16 Sep 2024
Stay away! Especially those with families. A lot of night time activities and prostitution.
Comment from Hotel Management
26 Sep 2024 by Rashmi S., Hotel Management
We're sorry for your concern, although as per our knowledge the place is very quiet, clean and pleasant. We always monitoring our camera, and in nighttime security and police are always patrolling here. Thank you.
by A verified traveler
Posted 9 Aug 2024 on Hotels
Comment from Hotel Management
30 Aug 2024 by Rashmi S., Hotel Management
Thank you very much for your stay with us.
by A verified traveler
Posted 9 Aug 2024 on Hotels
Great experience
Comment from Hotel Management
30 Aug 2024 by Rashmi S., Hotel Management
Thank you very much for staying with us, like us our precious guest present at our Super8norcross location. Thank you.
by A verified traveler
Posted 3 Aug 2024
Comment from Hotel Management
30 Aug 2024 by Rashmi S., Hotel Management
Thank you for staying with us. See again!!
by A verified traveler
Posted 27 Jul 2024
Horrible service. I hope no one goes to this location. If you book something here, you will not get what you paid for. They have false advertisement on expedia. I booked the room for 5 with two queen beds and sofa bed for kids. Instead the management said we can only give you accommodation for 4 people. They wanted to charge me extra for roll up bed. I had to call the police after which they changed my room. The shower wasn’t working in the new room. Had to call maintenance to fix that. I can’t believe Super 8 has allowed this management to use their name. I would never go to a super 8 again. Best of luck if you plan to stay here.
Comment from Hotel Management
28 Jul 2024 by Rashmi S., Hotel Management
Sir! I am sorry that your expectation was high for super 8, two-star motel. sir you can check with Expedia also that beds in a room does not sofa in any two-star motel. We did not do false advertise on a website, it was your misunderstanding, for my knowledge we tried to make understand, and also provide you free of charge rollaway bed that cost extra 20, but we omitted that charge for your satisfaction. And this is motel there are many people come stay here so sometimes maintenance issue can be happening, and most we are providing you service as per you're asking. We are very sorry that we could not provide you your level of satisfaction. Although we will be continue working hard for giving our best to our respected guest.
by A verified traveler
Posted 13 Jul 2024
It was a very pleasant stay, the room was adequate, and clean. The outside pool was well maintained and kept clean. Would definitely stay here again in the future.
Comment from Hotel Management
13 Jul 2024 by Rashmi S., Hotel Management
Thank you for your pleasured stay with us. we would like to your stay in future. Appreciate your stay.
