Ratings based on 568 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Good
Comment from Hotel Management
19 Nov 2024 by Front Desk, Hotel Management
We are glad we were able to leave a good impression on you. Thank you for your review and thanks again for choosing Sonesta Simply Suites! We hope to see you again!
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
14 Nov 2024 by General Manager, Hotel Management
Dear VladJimir,We're glad you enjoyed your stay and appreciate the perfect rating. We look forward to welcoming you back in the near future!
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
13 Nov 2024 by General Manager, Hotel Management
Dear Gabriel,Thank you for being a great guest and giving us a perfect rating. It was our pleasure to accommodate your needs while you were here, and we hope you will return soon.
by A verified traveler from Murfreesboro
Posted 7 Nov 2024
It was a great place friendly desk welcome, fast and easy check in and out. Did not like I got the rooms separate after checking and reserving them together.
Comment from Hotel Management
7 Nov 2024 by Front Desk, Hotel Management
Hello Paula, Thank you for choosing Sonesta Simply Suites! We are glad to hear your check-in process was fast and easy. We are sorry we were not able to have your rooms close together, this is something that is solely based on what is available at the time of your check-in. We hope to see you again!
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
3 Nov 2024 by Front Desk , Hotel Management
Thank you for choosing Sonesta Simply Suites. Sounds like you enjoyed your stay. We appreciate your feedback.
by A verified traveler
Posted 21 Oct 2024
Reserved Non Smoking, was given Smoking room. Scent was intense. Non Smoking was not available. Staff was very understanding and assisted to find less smokers scented room. Unfortunately I will not stay at Sonesta Simply Suites Atlanta Gwinnett Place In the future.
Comment from Hotel Management
22 Oct 2024 by General Manager, Hotel Management
Dear Soung,While we thank you for being our guest and sharing your feedback, we apologize for the odor concern you encountered. Please know that when booking via a third-party site, specific room requests are subject to availability and are never guaranteed, though we do our best to honor all requests. We hope you'll reconsider and give us another opportunity to welcome you back and impress you with all we have to offer.
by A verified traveler
Posted 20 Oct 2024
Broken towel hangers. Smell was awful
Comment from Hotel Management
21 Oct 2024 by General Manager, Hotel Management
Dear Koo,Thank you for your feedback. We're truly sorry to hear that your stay with us did not meet your expectations. Please know that we will be addressing your comments with our staff to ensure these issues get fixed as soon as possible. We appreciate you bringing these things to our attention and we hope to welcome you back for a better experience.
by A verified traveler
Posted 20 Oct 2024
Overall everything was pretty good👍 I would definitely comeback
Comment from Hotel Management
21 Oct 2024 by General Manager, Hotel Management
Dear Valeria,Thank you for your feedback! We're glad to hear you had a positive experience and you'd consider coming back. We look forward to welcoming you back to Sonesta Simply Suites Atlanta Gwinnett Place again soon.
by A verified traveler
Posted 18 Oct 2024
Low pressure in shower and small tv
Comment from Hotel Management
21 Oct 2024 by General Manager, Hotel Management
Dear Lamar,Thank you for staying with us and letting us know about your experience. We are saddened to learn your overall visit was not as expected, and we will work to correct any issues with the shower water pressure. Also, we have noted your feedback regarding the television. It was a pleasure welcoming you, and we hope you will consider returning the next time you are in the area.
by A verified traveler
Posted 17 Oct 2024
Nice property
Comment from Hotel Management
18 Oct 2024 by General Manager , Hotel Management
Dear Shaun,Thank you for your kind review. It’s wonderful to hear Sonesta Simply Suites Atlanta Gwinnett Place made a positive impression during your stay. Your feedback is appreciated, and we hope to welcome you back soon for another enjoyable experience.
