Ratings based on 541 Verified Reviews

4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Sep 2024
4 out of 5
by A verified traveler

Posted 16 Sep 2024
Met our needs for a 3 night stay. Enjoyed the kitchen. Staff was excellent- very friendly.
3 out of 5
by A verified traveler

Posted 25 Aug 2024
A/C compressor noise is too loud at sleeping time.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Aug 2024
1 out of 5
by A verified traveler

Posted 25 Jul 2024
I didn’t like that the hot water didn’t work well and the lock to the bedroom door didn’t lock Small stains and smell of cigarettes at the door
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Jul 2024
5 out of 5
by A verified traveler

Posted 25 Jul 2024
The manager really cares about the clients. She works hard to make sure people are satisfied with staying at her Marriot Residence Inn.
5 out of 5
by A verified traveler

Posted 23 Jul 2024
Olympia was very polite and made sure we were taken care of during our breakfast visits every morning.
4 out of 5
by A verified traveler

Posted 21 Jul 2024
The 2 bedroom suite worked great for our family of 5. The hotel is in a nice area with plenty of dining and shopping nearby. My frustration with this hotel is that they are clearly trying to save money and it’s frustrating as a guest. We had a 2 bedroom suite with 2 bathrooms and were registered as 5 guests but yet there was no bedding for the pull-out sofa, they only gave us 3 towels, and it had a full kitchen but only 2 spoons and 4 forks in the drawer. We were there for a 5 night stay but only got a total of 2 packets of dishwasher soap in 5 days. In addition, in one of the bathrooms the built in shampoo and conditioner was empty and I had to ask multiple times for it to be filled. It felt like I was constantly having to run to the front desk to ask for things that should automatically be provided. Finally, the nightly parking fee is ridiculous. This is a suburban hotel and the parking lot is solely for this hotel and parking is not at a premium.
4 out of 5
by A verified traveler

Posted 14 Jul 2024
Screws came out of the door. Receptionist said some one would come the next day but they never did