Ratings based on 430 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Sep 2024
The staff were the best part of this stay.
Comment from Hotel Management
26 Sep 2024 by Customer Service, Hotel Management
Robin, it’s wonderful to hear you had a great time at Residence Inn Atlanta Midtown/Georgia Tech. The team members truly appreciate your kind words. We hope to welcome you back soon.
by A verified traveler
Posted 9 Sep 2024
All of the staff were so friendly and accommodating! The breakfast was always delicious and had great options (eggs, bacon, waffles, croissants, cereal, and oatmeal). The gentlemen that runs the breakfast area is amazing and makes sure everything is stocked and will get you a utensil if you forgot to grab one. The room we stayed in was really nice - was great to have a kitchen to do some cooking! A special shout out to the evening receptionist (Persy I think). She made sure we were looked after and gave us recommendations for stores in the area. And went above and beyond and did little photoshoots for us and some other guests when we came back from dragoncon in our cosplays. Thank you for a great stay!
Comment from Hotel Management
9 Sep 2024 by Customer Service, Hotel Management
Molly, thank you for staying with us at Residence Inn Atlanta Midtown/Georgia Tech. The team is thrilled to hear about your fantastic experience. It’s wonderful that you enjoyed the delicious breakfast options and found the room to your liking. The kind words about our breakfast colleague and Mr. Herbert, who made your stay even more memorable, are much appreciated. We’re delighted you had such a great stay and look forward to welcoming you back in the future.
by A verified traveler
Posted 1 Sep 2024
phone service and wifi wasn’t good or reliable. had to relocate to another hotel room
Comment from Hotel Management
2 Sep 2024 by Customer Service, Hotel Management
Jason, thank you for staying with us at Residence Inn Atlanta Midtown/Georgia Tech. The feedback regarding the phone service and Wi-Fi has been noted. We're pleased the issue was resolved by relocating you to another room. We hope to welcome you back for an improved stay in the future.
by A verified traveler
Posted 27 Aug 2024 on Hotels
Comment from Hotel Management
28 Aug 2024 by Customer Service, Hotel Management
Karen, thank you for staying with us at Residence Inn Atlanta Midtown/Georgia Tech. We're glad to see your positive rating and hope to welcome you back again soon.
by A verified traveler
Posted 7 Aug 2024 on Hotels
Comment from Hotel Management
9 Aug 2024 by Customer Service, Hotel Management
Nicole, thank you for staying with us at Residence Inn Atlanta Midtown/Georgia Tech. We're thrilled you had a pleasant experience. We look forward to welcoming you back!
by A verified traveler from Kane
Posted 26 Jul 2024
The staff was exceptionally nice and personable.
Comment from Hotel Management
28 Jul 2024 by Customer Service, Hotel Management
Betty,Thank you for staying with us at Residence Inn Atlanta Midtown/Georgia Tech. We're delighted to hear that our team members made a positive impression on you. We look forward to welcoming you back in the future!
by A verified traveler
Nice hotel
Posted 16 Jul 2024 on HotelsLovely hotel and a good location near an underground tube station, which provides good access to the local amenities. Lots of nice bars nearby.
Breakfast doesn’t have much in terms of hot options, scrambled eggs, small buns, either bacon or sausages with cereal and bagels.
Hotel is looking a little worn but the rooms are comfortable, although ours had missing light shades on both bedside lights and the room doesn’t come with any complimentary water.
Comment from Hotel Management
17 Jul 2024 by Customer Service, Hotel Management
Matthew, thank you for your kind words about Residence Inn Atlanta Midtown/Georgia Tech. It's great to hear you enjoyed the convenient location and nearby amenities. Your feedback on breakfast variety and room details is appreciated, and we're glad you found the room comfortable. We're continuously working on enhancing our offerings. We're looking forward to welcoming you back soon!
by A verified traveler
Posted 15 Jul 2024
Let me start by saying front desk staff Paul and Jersey were absolutely amazing and accommodating. Our balcony suite for myself, mate, daughter and five mont old baby was beautiful however and unfortunately the AC was not working. Paul brought us fans and we were going to tough it out due to the hassle of moving. It became unbearable and we had to move. Paul moved us to two rooms. The next day my daughter’s room also had a broken AC unit. Jersey moved her to a new room right away to accommodate her and the baby. Again, Paul and Jersey were amazing. The breakfast was nice as well. (This was July in Atlanta Ga…..it was extremely hot)
Comment from Hotel Management
16 Jul 2024 by Customer Service, Hotel Management
Marietta,Thank you for your feedback and for acknowledging the exceptional service provided by Paul and Jersey. It is great to hear that you found your balcony suite beautiful and enjoyed the breakfast. We regret that you experienced issues with the AC units and appreciate your understanding and patience. Your compliments about our team members mean a lot, and we are glad they were able to assist you throughout your stay.We hope to have the opportunity to improve your experience in the future.
by A verified traveler
Posted 21 Jun 2024
Comment from Hotel Management
23 Jun 2024 by Customer Service, Hotel Management
Thanks for the 4/5 rating, Luz!We're thrilled you enjoyed your time at Residence Inn Atlanta Midtown/Georgia Tech so much! We look forward to sharing an even better experience with you soon. Have a lovely day!
by A verified traveler from Vancouver
Posted 12 Jun 2024
The room was not clean upon arrival and we were given the smallest room on the floor for a 7 night stay. Not the cleanest vommon areas. We had no hot water for 2 days and were not notified about it. The bed was comfortable and the breakfast was good. This hotel could do with some maintenance and service to bring the standard up.
Comment from Hotel Management
14 Jun 2024 by Customer Service, Hotel Management
Vandana, thank you for sharing your feedback. It's great to hear that you enjoyed the comfortable bed and pleasant breakfast. Your comments about the room size and hot water issues are noted. We strive to maintain high standards, and upkeep and service are always our priorities.
