Ratings based on 984 Verified Reviews

4.3 out of 5
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 8 Jan 2025
I had the great way to wait for my long layover from the airport.
3 out of 5
by A verified traveler

Posted 7 Jan 2025
When we first checked in, we got a room that smelled heavily of smoke. We did not unpack and immediately requested another room, which luckily they were able to provide. On the website, it says free shuttle to airport. But when we checked out, they said the shuttle is only to domestic airport. So we had to call a cab for $40 to the International terminal for a distance of less than 5 miles. They also charged me some miscellaneous telecom fees of $15, which I did not see till later on. Tried calling the hotel but was transferred around and issue did not resolve. Overall unhappy with this hotel and will never stay there again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jan 2025
4 out of 5
by A verified traveler

Posted 7 Jan 2025
Loved the big atrium and staff at the restaurant were attentive and friendly.
5 out of 5
by A verified traveler

Posted 6 Jan 2025
The food was excellent
5 out of 5
by A verified traveler

Posted 3 Jan 2025
I liked on how close it was to the airport and I enjoyed my stay here
3 out of 5
by A verified traveler

Posted 30 Dec 2024
No bottled water in room. Ordering room service wasn’t clear. Need menus in room. Food was so so. Good prices !
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Dec 2024
5 out of 5
by A verified traveler

Posted 30 Dec 2024
Wonderful stay as always! A fav when traveling!
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Dec 2024