Ratings based on 828 Verified Reviews
2.3 Room cleanliness
3.0 Service & staff
2.5 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2024
Very dirty and old. I bed had good mattress but the other one was terrible. Toilet wasn’t flushed when we got there and there was a milk jug in room. Stains in shower.
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
1 Nov 2024 by GM, Hotel Management
Dear Keya,Thank you for taking the time to rate your stay at Red Roof Inn Atlanta South - Morrow. We are glad to see that you gave us a 4-star rating and we appreciate your feedback, even though you didn't write a review. Your rating tells us that we are on the right track to providing excellent service and a comfortable stay. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. We look forward to welcoming you back to our hotel in the future.Warm Regards,General ManagerRed Roof Inn Atlanta South - Morrow
by A verified traveler
Posted 18 Oct 2024
Eveything was good, except the bed sheet was dirty.
Comment from Hotel Management
21 Oct 2024 by GM, Hotel Management
Dear Cesar,Thank you for taking the time to share your experience at Red Roof Inn Atlanta South - Morrow. We're pleased to hear that you found our services to be good. Your comfort and satisfaction are of utmost importance to us, and we're glad we were able to meet your expectations in most areas.However, we sincerely apologize for the inconvenience caused by the bed sheet issue. Your feedback is invaluable, and it helps us identify areas where we can improve. Please rest assured that we have taken note of your concern and will work diligently to ensure a more thorough cleanliness standard is upheld. We hope to have the opportunity to serve you better in the future.Warm Regards,General ManagerRed Roof Inn Atlanta South - Morrow
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
14 Oct 2024 by GM, Hotel Management
Dear Keya,Thank you for taking the time out of your busy schedule to rate your stay at Red Roof Inn Atlanta South - Morrow. We are thrilled to see your five-star rating and it gives us immense pleasure to know that we were able to meet your expectations during your visit.Our team is always striving to deliver superior service and comfortable stays for our guests. Your high rating serves as a wonderful testament to our efforts. We would love to hear more about your experience, so we can use your valuable feedback to deliver an even better experience next time. We hope to have the pleasure of welcoming you back very soon.Warm Regards,General ManagerRed Roof Inn Atlanta South - Morrow
by A verified traveler
Posted 8 Sep 2024
The stay would have been better if the room was actually as advertised. Did not have a hair dryer, iron, or the table and chair it was supposed to have. Had an ironing board used that to eat dinner on. But that was the only thing it could be used for because there was no iron.
Comment from Hotel Management
9 Sep 2024 by GM, Hotel Management
Dear Samantha,Thank you for choosing Red Roof Inn Atlanta South - Morrow. We sincerely apologize for the inconvenience you experienced with the room amenities. We are taking your feedback into consideration to ensure we meet our guests' expectations. We hope you will give us another opportunity to serve you better in the future.Warm regards,Hotel Management
by A verified traveler
Posted 6 Sep 2024
It was a nice room for the price. It was clean and comfortable. Staff was friendly. Close by the interstate and near restaurants and stores.
Comment from Hotel Management
9 Sep 2024 by GM, Hotel Management
Dear Kim,We are thrilled to hear you had a comfortable stay at Red Roof Inn Atlanta South - Morrow. Our team strives to offer friendly service and clean, cozy rooms at an affordable price. We're glad that our location added to the convenience of your stay. We look forward to welcoming you back in the near future.Warm regards,Hotel Management
by A verified traveler
Posted 4 Sep 2024
It was more where you pay for it was it was okay
Comment from Hotel Management
6 Sep 2024 by GM, Hotel Management
Dear Kelly,Thank you for taking the time to share your feedback. We're sorry to hear that your expectations were not fully met during your stay at Red Roof Inn Atlanta South - Morrow. We strive to provide a great value experience for our guests and regret to hear that we fell short. We hope to have another opportunity to better serve you in the future.Warm regards,Hotel Management
by A verified traveler
Posted 3 Sep 2024
Comment from Hotel Management
6 Sep 2024 by GM, Hotel Management
Dear Christien,We're truly sorry to see you didn't have the best experience at Red Roof Inn Atlanta South - Morrow. We value your feedback and would greatly appreciate the opportunity to understand your concerns. Your satisfaction is our top priority. We hope to welcome you back soon for a better experience.Warm regards,Hotel Management
by A verified traveler
Posted 2 Sep 2024
Need to improve quality
Comment from Hotel Management
6 Sep 2024 by Linton Rediresponse Specialist, Hotel Management
Dear Hemanth,Thank you for telling us about your recent visit at RED ROOF INN ATLANTA SOUTH - MORROW. We appreciate your 3/5 rating. However, you indicated that the quality can be improved. Please know that our team at Red Roof makes an effort to thoroughly clean and inspect all of our rooms, so the feedback provided is greatly appreciated, as it will help in the betterment of our hotel.Please keep us in mind for a future stay so we can show you how we are continuously working to grow and evolve in these areas.Sincerely,LintonRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 24 Aug 2024
Good service
Comment from Hotel Management
27 Aug 2024 by Kamaria RediResponse Specialist, Hotel Management
Dear Francisco,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ATLANTA SOUTH - MORROW. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with our service prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof Management RediResponse Specialist
