Ratings based on 987 Verified Reviews
3.4 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Hotel Manager, Hotel Management
Dear Pablo,Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. We take guest concerns seriously and would appreciate the opportunity to learn more about the issues you encountered. Please feel free to contact us directly, and we will work to address any concerns you may have.Sincerely, Hotel Manager
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Hotel Manager, Hotel Management
Dear Jevonia,Thank you for your excellent rating! We are thrilled to hear that you had a great stay with us. We truly appreciate your feedback and hope to welcome you back for another wonderful visit soon.Sincerely, Hotel Manager
by A verified traveler
Posted 10 Nov 2024
good
Comment from Hotel Management
10 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your 5 out of 5 rating! We’re delighted to hear you had a great stay. We look forward to welcoming you back for another excellent experience.Sincerely, Hotel Manager
by A verified traveler
Posted 9 Nov 2024
It was ok
Comment from Hotel Management
9 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your review! We’re glad to hear your stay was satisfactory, and we’d love the opportunity to make your next visit even more enjoyable. Please feel free to share any suggestions to help us improve.Sincerely, Hotel Manager
by A verified traveler
Posted 8 Nov 2024
N/A
Comment from Hotel Management
8 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your 4/5 rating! We're glad to know you had a pleasant stay with us. We strive to provide great service and comfort, and your feedback helps us improve. If there’s anything specific we can do to make your next visit even better, please let us know. We hope to welcome you again soon!Sincerely, Hotel Manager
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Mr. Patel, Hotel Management
Dear Guest,Thank you so much for the wonderful 4 out of 5 rating! We’re thrilled to hear you enjoyed your stay and appreciate your kind words. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 6 Nov 2024
I
Comment from Hotel Management
7 Nov 2024 by Hotel Manager, Hotel Management
Dear Gabriel,Thank you for the outstanding 5/5 rating! We’re delighted to know you had a positive experience with us. Your feedback means a lot, and we hope to have the pleasure of hosting you again soon.Sincerely, Hotel Manager
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
3 Nov 2024 by Mr. Patel, Hotel Management
Dear Guest,Thank you so much for the wonderful 5 out of 5 rating! We’re thrilled to hear you enjoyed your stay and appreciate your kind words. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 3 Nov 2024
Expedia allows or is unaware that declared Expedia rates do not include the excessive and random pet fees hotels are charging. These sometimes double the room rate as this one did.
Comment from Hotel Management
3 Nov 2024 by Mr. Patel, Hotel Management
Thank you for your feedback. We’re sorry to see that your experience didn’t fully meet your expectations. If there are specific areas where we could improve, we’d love to hear more. Your input is valuable as we work to enhance our guests' experiences. We hope to have the chance to provide you with a better stay in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
2 Nov 2024 by Hotel Manager, Hotel Management
Dear Faith,Thank you for your feedback. We’re sorry to see that your experience didn’t fully meet your expectations. If there are specific areas where we could improve, we’d love to hear more. Your input is valuable as we work to enhance our guests' experiences. We hope to have the chance to provide you with a better stay in the future.Sincerely, Hotel Manager
