Ratings based on 991 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Naples
Posted 12 Jan 2025
Hotel very nice… staff was wonderful and was able to get late check out
Comment from Hotel Management
13 Jan 2025 by Guest Experience Team, Hotel Management
Dear Karen, We are grateful for your kind words about our tailored service and devoted associates. Delivering a luxurious and welcoming experience is our promise at JW Marriott Atlanta Buckhead. Your feedback is a valuable affirmation of our efforts, and we are pleased you enjoyed your time with us. Thank you for choosing us, and we look forward to many more visits with you in the future.Warm regards,Guest Experience TeamJW Marriott Atlanta Buckhead
by A verified traveler
Posted 4 Jan 2025
Comment from Hotel Management
5 Jan 2025 by Guest Experience Team, Hotel Management
Dear Andria, It was a true pleasure to have the opportunity to make your stay memorable, and we hope you left with replenished spirits. Thank you for the splendid rating! We look forward to welcoming you back to the JW Marriott Atlanta Buckhead for another spectacular escape.Warm regards,Guest Experience TeamJW Marriott Atlanta Buckhead
by A verified traveler
Posted 2 Jan 2025
Comment from Hotel Management
3 Jan 2025 by Guest Experience Team, Hotel Management
Dear Ali, We are grateful for your generous rating. At JW Marriott Atlanta Buckhead, we strive to create a serene haven that elevates your stay to extraordinary. It was our pleasure to have provided you with personalized and distinctly elevated service. We look forward to your return to provide even more captivating experiences tailored just for you.Warm regards,Guest Experience TeamJW Marriott Atlanta Buckhead
by A verified traveler
Posted 29 Dec 2024
The hotel room was very nice. The worst part was the bell man, he was incredibly rude.
Comment from Hotel Management
30 Dec 2024 by Guest Experience Team, Hotel Management
Dear Lisa, We believe in seamless service enhanced with intentional and warm hospitality, and we hope you will accept our apologies for the unpleasant acquaintance with one of our associates. We will address this to make sure it is not repeated. On a positive note, we are glad you enjoyed our pristine rooms. Thank you for informing us about your stay and for sharing your honest feedback. We would welcome another opportunity to show you our commitment to unparalleled service on your next visit to the area. Warm regards,Guest Experience TeamJW Marriott Atlanta Buckhead
by A verified traveler
Posted 28 Dec 2024
Clean rooms and professional staff.
Comment from Hotel Management
29 Dec 2024 by Guest Experience Team, Hotel Management
Dear Odell, It is a pleasure reading your generous remarks about our welcoming accommodations and caring associates. Thank you for appreciating the efforts we put into creating an elevated and inspiring environment here at JW Marriott Atlanta Buckhead. We look forward to hosting you again soon.Warm regards,Guest Experience TeamJW Marriott Atlanta Buckhead
by A verified traveler
Posted 28 Dec 2024
Comment from Hotel Management
28 Dec 2024 by Guest Experience Team, Hotel Management
Dear Miriam, We are grateful for your generous rating. At JW Marriott Atlanta Buckhead, we strive to create a serene haven that elevates your stay to extraordinary. It was our pleasure to have provided you with personalized and distinctly elevated service. We look forward to your return to provide even more captivating experiences tailored just for you.Warm regards,Guest Experience TeamJW Marriott Atlanta Buckhead
by A verified traveler
Posted 25 Dec 2024
Comment from Hotel Management
26 Dec 2024 by Guest Experience Team, Hotel Management
Dear Keith, It was a true pleasure to have the opportunity to make your stay memorable, and we hope you left with replenished spirits. Thank you for the splendid rating, and we look forward to welcoming you back to the JW Marriott Atlanta Buckhead for another spectacular escape.Warm regards,Guest Experience TeamJW Marriott Atlanta Buckhead
by A verified traveler
Posted 21 Dec 2024
They we non compliant to my need there bad not for me I'm a pro5
Comment from Hotel Management
22 Dec 2024 by Guest Experience Team, Hotel Management
Dear Jshun, We want our guests to experience genuine, attentive, and warm service throughout their stay, and we hope you will accept our apologies for not meeting these expectations. We are grateful for your feedback, and we have shared your concerns with the appropriate individuals to ensure we serve you better going forward. We appreciate your patience and hope you will consider staying with us again. Thank you for choosing us for your recent visit. Warm regards,Guest Experience TeamJW Marriott Atlanta Buckhead
by A verified traveler
Posted 20 Dec 2024
Comment from Hotel Management
21 Dec 2024 by Guest Experience Team, Hotel Management
Dear Jarel, We are grateful for your generous rating. At JW Marriott Atlanta Buckhead, we strive to create a serene haven that elevates your stay to extraordinary. It was our pleasure to have provided you with personalized and distinctly elevated service. We look forward to your return to provide even more captivating experiences tailored just for you.Warm regards,Guest Experience TeamJW Marriott Atlanta Buckhead
by A verified traveler
Posted 3 Dec 2024
Lovely
Comment from Hotel Management
3 Dec 2024 by Guest Experience Team, Hotel Management
Dear Holley, We are delighted you enjoyed every aspect of your stay at JW Marriott Atlanta Buckhead. It is our hope to always provide a serene and fulfilling experience to each and every guest. Thank you for your wonderful feedback, and we look forward to welcoming you back soon.Warm regards,Guest Experience TeamJW Marriott Atlanta Buckhead
