Ratings based on 980 Verified Reviews
2.8 Room cleanliness
3.3 Service & staff
3.0 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Jan 2025
Cerca al hotel no hay opciones que sean caminando. Todo queda lejos.
Comment from Hotel Management
22 Jan 2025 by Guest Relation Management, Hotel Management
Hi Omayra,Thank you for your valuable feedback. We understand how important it is to have easy access to restaurants and attractions, and we appreciate you bringing this to our attention. While we may not have immediate walking options, we’re always happy to assist with directions or transportation options that might make your stay more enjoyable. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
by A verified traveler
Posted 19 Jan 2025
Comment from Hotel Management
20 Jan 2025 by Guest Relation Management, Hotel Management
Hi Brenda,Thank you for taking the time to rate your stay at Inn at the Peachtrees, Ascend Hotel Collection. Your feedback is highly appreciated as we continuously strive to improve our service. We look forward to another opportunity to host you and provide an even better experience in the near future.
by A verified traveler
Posted 19 Jan 2025
Feels like it needs some upgrades. Old and reduced bathroom.
Comment from Hotel Management
19 Jan 2025 by Guest Relations Specialist , Hotel Management
Hi Cipriano, Thank you for sharing your feedback. We understand that you feel the bathroom could benefit from some updates, and we appreciate your perspective. Our hotel strives to offer a comfortable and welcoming environment for all our guests, and while some areas may reflect the charm of our long-standing establishment, we are continuously working to maintain and improve our services. Your input is valuable to us as it helps us identify areas where we can further enhance the guest experience. We hope to welcome you again soon and provide you with an even better stay.
by A verified traveler
Posted 11 Jan 2025
I booked King's bed room, but offered a 2 queen's bed room. When I querry on the front desk, I wa told that I have to either keep it or just leave! That was horrible. Will never book it again.
Comment from Hotel Management
12 Jan 2025 by Guest Relations Specialist , Hotel Management
Hi James,Thank you for sharing your experience with us. We regret that your expectations regarding your room type were not met and understand how this situation could be frustrating. Our team works diligently to accommodate all reservations as booked, but on rare occasions, adjustments may be necessary due to unforeseen circumstances. We aim to provide clear communication and options in such cases, and we are sorry if you felt this was not handled to your satisfaction. Your feedback is important, and we will review the matter internally to ensure our service reflects the high standards we strive for.
by A verified traveler
Posted 11 Jan 2025
The staff was very nice. Nice room nothing bad just getting a little old. Great shower lots of hot water. Breakfast was not served one morning.
Comment from Hotel Management
12 Jan 2025 by Guest Relations Specialist , Hotel Management
Hi Michael,Thank you for your review and for highlighting the friendliness of our staff and the comfort of your room. We’re pleased to hear that you enjoyed the shower and the hot water, as we aim to provide a relaxing experience for our guests. Regarding the breakfast not being served one morning, we understand how this may have been disappointing and appreciate your understanding if any unforeseen circumstances arose. Your feedback about the property’s condition is also valuable, and we take pride in maintaining a welcoming environment for our guests.
by A verified traveler
Posted 10 Jan 2025
Easy, convenient and good price!
Comment from Hotel Management
12 Jan 2025 by Guest Relations Specialist , Hotel Management
Hi Kirsten,Thank you for your positive review! We’re delighted to hear that you found our hotel easy to access, convenient, and well-priced. Providing excellent value and a seamless experience for our guests is always our goal. Your feedback is a testament to our commitment to creating a comfortable and enjoyable stay. We hope your experience reflects the quality and care we aim to deliver to every guest.
by A verified traveler
Posted 6 Jan 2025
Comment from Hotel Management
7 Jan 2025 by Guest Relation Management, Hotel Management
Hi Alvaro,Thank you for taking the time to rate your stay at Inn at the Peachtrees, Ascend Hotel Collection. Your feedback is highly appreciated as we continuously strive to improve our service. We look forward to another opportunity to host you and provide an even better experience in the near future.
by A verified traveler
Posted 4 Jan 2025
Excellent
Comment from Hotel Management
4 Jan 2025 by Guest Relations Specialist, Hotel Management
Hi Oyebanjo,Thank you for being our guest at Inn at the Peachtrees, Ascend Hotel Collection. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have met your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.
by A verified traveler
Posted 2 Jan 2025
Very nice place
Comment from Hotel Management
3 Jan 2025 by Guest Relation Management, Hotel Management
Hi Christopher,Thank you so much for your kind words! We’re absolutely delighted to hear that you had a great experience at our hotel and found it to be a very nice place to stay. We take great pride in offering our guests a comfortable, welcoming environment, and it's rewarding to know that you enjoyed your time with us. Thank you for choosing Inn at the Peachtrees, Ascend Hotel Collection, and we hope to have the pleasure of welcoming you back soon.
by A verified traveler
Posted 2 Jan 2025
Very safe
Comment from Hotel Management
3 Jan 2025 by Guest Relation Management, Hotel Management
Hi Christopher,Thank you for sharing your feedback with us! We're so glad to hear that you felt safe during your stay at Inn at the Peachtrees, Ascend Hotel Collection. Your peace of mind is incredibly important to us, and we strive to maintain a secure and welcoming environment for all of our guests. We truly appreciate your kind words, and we hope to welcome you back soon for another comfortable and safe stay.
