Ratings based on 9 Verified Reviews
4.0 Room cleanliness
4.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Mar 2024 on Hotels
by A verified traveler
Posted 1 Mar 2024 on Hotels
by A verified traveler
Posted 3 Nov 2023 on Hotels
by A verified traveler
Posted 2 Jun 2023
My only complaints are that the bedroom TV never worked and no one showed up to fix it after a work order was put in. I also received my parking pass and key fob on the 2nd day of my stay which made getting in and out of the property difficult.
by A verified traveler
Posted 23 Nov 2022 on Hotels
by A verified traveler
Posted 17 Jul 2022
good area but the cleaning conditions were very bad, I would not return, the dirty sheets with stains. an unpleasant experience
by A verified traveler
Posted 10 Jun 2022 on Hotels
There was no bath gel in the shower. Had to use hand soap.
Coffee maker doesn't work properly and filled coffee pot with grounds.
Comment from Hotel Management
14 Jun 2022 by Guest Experience (GX), West Home - Atlanta, Hotel Management
Thank you for your feedback!
As a young, small business, this feedback is invaluable for us to pinpoint where we need to improve to keep our guarantee of providing an experience that matches expectations.
Our Housekeeping team missed the mark here with your toiletries -- and we will make sure the coffee maker is replaced ASAP.
I hope that the next time you come back to Atlanta, or any other market in which we operate, you choose us to host you once more. We would greatly appreciate the opportunity to demonstrate the level of service and the steps we have taken to ensure we learned from this teachable moment.
by A verified traveler
Posted 4 Apr 2022 on Hotels
by A verified traveler
Posted 25 Mar 2022
