Ratings based on 341 Verified Reviews
3.4 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Nov 2024
Que este mas limpio y den un mejor servicio
Comment from Hotel Management
2 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,We apologize for the inconvenience faced by you. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
by A verified traveler
Posted 28 Oct 2024
My family and I have stayed here several times, nice friendly professional staff, good location and clean
Comment from Hotel Management
29 Oct 2024 by Sophia CSR, Hotel Management
Hi Heather,We appreciate your comments regarding your recent stay. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
26 Oct 2024 by Sophia CSR, Hotel Management
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Sophia CSR, Hotel Management
Hi Michael,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
by A verified traveler
Posted 22 Oct 2024
It was decent for the price. Needs detailed cleaned there was a bug smashed from someone previous people in the room that was in the ceiling in the shower also hair on the bottom of the toilet when we first entered. Needs to work on cleanliness.
Comment from Hotel Management
23 Oct 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for your feedback. We're glad to hear you found value in your stay, but we sincerely apologize for the cleanliness issues you encountered. A clean and comfortable environment is our priority, and it's clear we missed the mark. Your comments about the bug and hair will be addressed with our housekeeping team to ensure a more thorough cleaning in the future. We appreciate your input and hope to provide you with a much-improved experience next time.
by A verified traveler
Posted 21 Oct 2024
The motel smelled of mold, and smoke. The floors were not clean. There were limited towels. We left for the day and came back to the room the same way we left it, it didnt seem like there were any housekeepers. This motel appears to be a motel were people live or extend their stay. If you need extra items such as towels, paper towels you must retrieve it from the front desk. However, the motel was affordable.
Comment from Hotel Management
22 Oct 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for sharing your experience. It’s concerning to hear about the issues with mold, smoke, and cleanliness in your room, as well as the lack of housekeeping during your stay. While we’re glad you found the motel affordable, your feedback will help us address these issues and improve our services. We appreciate your input and hope to provide a better experience in the future.
by A verified traveler
Posted 20 Oct 2024
Room was never cleaned next night , had to get clean towels , breakfast was very poor .
Comment from Hotel Management
21 Oct 2024 by Sophia CSR, Hotel Management
Dear Guest,It's unacceptable that your room wasn't cleaned, and we understand how frustrating it must have been to need clean towels. We regret that the breakfast didn’t meet your expectations. Your feedback is incredibly valuable, and we’ll work on improving our housekeeping and breakfast offerings to ensure a better experience for future guests. We appreciate your patience and hope you’ll consider staying with us again under better circumstances.
by A verified traveler
Posted 20 Oct 2024
Was good value for money but a claim of full breakfast is an absolute stretch. Mini midfins make your own oatmeal and yogurt are far from a full breakfast. That part of the stay was very disappointing. The room was very clean and comfortable
Comment from Hotel Management
21 Oct 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for your feedback! We’re glad to hear that you found the room clean and comfortable. We apologize for the disappointment with the breakfast offering. We appreciate your input and hope to welcome you back with an improved breakfast experience in the future!
by A verified traveler
Posted 20 Oct 2024
All was expected.
Comment from Hotel Management
20 Oct 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
17 Oct 2024 by Sophia CSR, Hotel Management
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
