Ratings based on 975 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Mansfield
Posted 2 Jan 2025
The elevator was broken our entire 4 night stay. The fruit at breakfast was rotten and old. Would not recommend
Comment from Hotel Management
2 Jan 2025 by Country Inn & Suites, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Country Inn & Suites by Radisson, Stone Mountain, GA
by A verified traveler
Posted 2 Jan 2025
10
Comment from Hotel Management
2 Jan 2025 by Country Inn & Suites, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our Choice Privileges members is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Country Inn & Suites by Radisson, Stone Mountain, GA
by A verified traveler
Posted 1 Jan 2025
Comment from Hotel Management
2 Jan 2025 by FDM, Hotel Management
Dear Sohal, Thank you for the 5 star review. We appreciate your feedback.
by A verified traveler
Posted 31 Dec 2024
My family got stuck in the elevator twice with once being over 30 minutes and the fire department had to respond and break into the elevator to rescue us! This happened two separate days! Although we allegedly were reimbursed this issue has been an ongoing issue according to the Firefighters! They said the first day they could see metal that was causing it to malfunction!
Comment from Hotel Management
1 Jan 2025 by Guest Services, Hotel Management
Dear Lance, we apologize for what happened with the elevator. Please know we had the elevator maintenance people come out and we are working hard to get the situation fixed. On behalf of the whole hotel staff, I would like to apologize. We hope that you come back, and we can exceed your expectations.
by A verified traveler
Posted 31 Dec 2024
All good
Comment from Hotel Management
31 Dec 2024 by FDM, Hotel Management
Dear Donna, We appreciate your feedback. Thank you so much for the 5 star review.
by A verified traveler from Orlando
Posted 30 Dec 2024
Comment from Hotel Management
30 Dec 2024 by FDM, Hotel Management
Dear Marcelo, Thank you for your feedback.
by A verified traveler
Posted 26 Dec 2024
like the place
Comment from Hotel Management
26 Dec 2024 by Guest Services, Hotel Management
Dear Irene, thank you for your feedback. We hope to see you again soon!
by A verified traveler
Posted 26 Dec 2024
Comment from Hotel Management
26 Dec 2024 by Guest Services, Hotel Management
Dear Melinda, thank you for your wonderful feedback. We hope to see you again soon!
by A verified traveler
Posted 22 Dec 2024
Easy stay for Stone Mountain.
Comment from Hotel Management
23 Dec 2024 by Kate, Hotel Management
Dear Mary,Thank you for your 5-star review! We’re delighted to hear that your stay was easy and convenient for visiting Stone Mountain. It’s wonderful to know we could contribute to a seamless trip for you. If your travels bring you back to the area, we’d love to host you again!
by A verified traveler
Posted 17 Dec 2024
Check in was a breeze. Room was clean. I especially appreciated the hard flooring in the room. It made it “seem” cleaner. There’s no getting around the noise from the busy road next to the property, but we slept well. The bed was very comfortable. My wife was happy.
Comment from Hotel Management
18 Dec 2024 by Mara E Guest Service Agent Country Inn & Suites by, Hotel Management
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,
