Ratings based on 490 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Dec 2024
The bathroom was not very clean and the sink stopper was broken. Bathroom wallpaper was peeling off. The room itself was ok but the cabinet doors would not stay close. The room needs maintenance attention and it will be fine.
Comment from Hotel Management
6 Dec 2024 by Manish Jariwala, Hotel Management
Dear Michael,On behalf of our entire staff at Country Inn & Suites by Radisson Norcross we apologize for the concerns you shared about your experience at our hotel. Thank you for the feedback and time to share your concerns. I will gather more details about your room and be sure to address it with my team. I assure you we are working diligently to ensure a similar situation does not occur again in the future.Your business & consideration to stay with us is most appreciated. And, we appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
by A verified traveler
Posted 25 Nov 2024
by A verified traveler
Posted 28 Oct 2024
It ok not that good
Comment from Hotel Management
29 Oct 2024 by Manish Jariwala, Hotel Management
Dear Phung,Thank you for sharing your recent experience at Country Inn & Suites by Radisson Norcross. We sincerely appreciate your feedback and are happy to hear you had a good experience with us. I wish you had a great experience to meet your expections. If there is any specific feedback you would like to extend, please feel free to contact me anytime at the hotel directly. Your business & consideration to stay with us is most appreciated. And, we appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
by A verified traveler
Posted 22 Sep 2024
Needs to be renovated; the photos are not current. Lots of stains on the carpet in the rooms.
by A verified traveler
Posted 2 Sep 2024
by A verified traveler from TORRINGTON
Posted 27 Aug 2024
Very outdated and one of the rooms had a strange moldy, musty odor, breakfast was good and the staff was very kind
by A verified traveler
Posted 30 Jul 2024
Rooms were very clean
by A verified traveler
Posted 27 Jul 2024
It was extremely noisy, very too many phantom for it to be professional.
by A verified traveler from Newark
Posted 27 Jul 2024
Weird smell in the halls, elevator, and room like or an old smelly carpet.
by A verified traveler
It was terrible l ́couldn't stay l canceled my re
Posted 19 Jul 2024 on HotelsComment from Hotel Management
26 Jul 2024 by country inn & suites, Hotel Management
on behalf of our entire staff we deeply apologize for any inconvenience this may have caused. we are in the process of renovation's, hopefully you will allow us to service your stay needs in the near future
