Ratings based on 993 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Staff was nice! Dede was great every time i needed her. The food actually was very decent considering it’s a hotel. Room was clean & spacious. Not super expensive. Right off the interstate.
by A verified traveler
Posted 20 Nov 2024
Just a great experience from beginning to end.
by A verified traveler
Posted 14 Nov 2024
Very clean
by A verified traveler
Posted 11 Nov 2024
The pros of my stay were that the room was nice, the bed was super comfy, the pillows were great. The breakfast the first morning was delicious, the second morning it was ok. I left early so I didnt get the last morning to see if it balanced out.
The cons were the fire alarm went off the first night around 1am, scared me right out my sleep. There was no directions given so alot of us hesitated getting dressed and leaving our rooms. Better protocols need to be in place, because that could have been a bad situation. I also asked for the sheets to be changed via the text message service because the rooms temperature was hard to regulate. They were not changed as requested. The pool looks like it needs to be better maintenanced.
Overall I would stay there again. I like the proxmity to everything especially the airport.
by A verified traveler
Posted 4 Nov 2024
by A verified traveler
Posted 25 Oct 2024
I made a reservation with Expedia ( third party ) but when I arrived @ hotel & wanted upgraded to the room with sacuzzi but the front desk told me she could not do it.
by A verified traveler from Redford
Posted 22 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Amy , Hotel Management
Thank you for your feedback
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Amy , Hotel Management
Thank you for your feedback
by A verified traveler
Posted 11 Oct 2024
The staff didn't talk when checking in, there were only 2 towels for 4 people. And they kept coming to knock on the door even though checkout is at 12 they knocked at 9am breakfast was mid
Comment from Hotel Management
21 Oct 2024 by Amy, Hotel Management
Thank you for your feedback
by A verified traveler
Posted 1 Oct 2024
it was nice in general, but a felt a bit old
Comment from Hotel Management
8 Oct 2024 by Amy , Hotel Management
Thank you for your feedback
