Ratings based on 81 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Jun 2024
Bed and room was nice
Comment from Hotel Management
26 Jun 2024 by Sophia CSR, Hotel Management
Hi Kathryn,Thank you for staying with us. We value your business and appreciate you choosing us. Our team hopes to serve you again during your next visit.
by A verified traveler
Posted 24 Jun 2024
Comment from Hotel Management
26 Jun 2024 by Sophia CSR, Hotel Management
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
by A verified traveler
Posted 17 Jun 2024
It is an excellent property for the price and has a very attentive staff. I would only make one change, which would be to paint the pool deck a lighter color, as the dark grey made it so that you needed shoes so as not to burn your feet.
Comment from Hotel Management
19 Jun 2024 by Sophia CSR, Hotel Management
Hi Angela,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel and will surely forward your valuable feedback to our team for improvements. I hope that we will impress you with exemplary service during future visits.
by A verified traveler
Posted 11 Jun 2024
No English speaking person other than front desk
Comment from Hotel Management
13 Jun 2024 by Sophia CSR, Hotel Management
Hi Robert,Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
by A verified traveler
Posted 10 Jun 2024
Where do I begin? Please do not go to this place, sleep in your car or on the street before you book this disgusting establishment. Bugs, TV and phones dont work for call to the front desk or better yet to 911. The people who work here are very dangerous and will overprice and overcharge you now and later. You leave and they find lies to keep your deposit and will even charge you for days that you never stayed. STAY AWAY!!!!!
Comment from Hotel Management
11 Jun 2024 by Sophia CSR, Hotel Management
Hi Jacquelyn,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.
by A verified traveler
Posted 10 Jun 2024
Comment from Hotel Management
11 Jun 2024 by Sophia CSR, Hotel Management
Hi Janai,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
by A verified traveler
Posted 9 Jun 2024
Very clean and bed was comfortable perfect place to lay my head between shifts
Comment from Hotel Management
10 Jun 2024 by Sophia CSR, Hotel Management
Hi Rashanda,Thank you for staying with us. We value your business and appreciate you choosing us. Our team hopes to serve you again during your next visit.
by A verified traveler
Posted 1 Jun 2024
The hot tub isn’t working
Comment from Hotel Management
2 Jun 2024 by Sophia CSR, Hotel Management
Dear Guest,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
by A verified traveler
Posted 27 May 2024
Great location! Not right off the interstate and thus was very quiet. Many dining options around the area. Would definitely stay there again.
Comment from Hotel Management
28 May 2024 by Sophia CSR, Hotel Management
Hi Karen,Expecting our previously served guests is our greatest privilege as it helps us to meet your needs accordingly. Thank you for your feedback and looking forward to seeing you soon!
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
28 May 2024 by Sophia CSR, Hotel Management
Hi Natalie,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
