Ratings based on 952 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
Dirty
Comment from Hotel Management
13 Nov 2024 by General Manager, Hotel Management
Thank you for taking the time to leave a review of your recent stay at our hotel. We appreciate your feedback and apologize for any inconvenience you experienced during your visit. We will address your concerns with our team to ensure that we are providing the best experience possible for all of our guests. We hope to have the opportunity to welcome you back in the future and exceed your expectations.
by A verified traveler from Farmington
Posted 10 Nov 2024
Better selection for the continental breakfast
Comment from Hotel Management
11 Nov 2024 by General Manager, Hotel Management
Thank you for taking the time to leave a review of your recent stay at Best Western Plus Duluth Sugarloaf. We appreciate your feedback and are glad to hear that you enjoyed your overall experience with us. We will certainly take your comments regarding the breakfast selection into consideration as we are always looking for ways to improve and enhance the guest experience. We hope to welcome you back again in the future.
by A verified traveler
Posted 10 Nov 2024
Very good for the price
Comment from Hotel Management
11 Nov 2024 by General Manager, Hotel Management
Thank you for taking the time to review your recent stay at Best Western Plus Duluth Sugarloaf. We are thrilled to hear that you found our hotel to be great value for money. Our team works hard to provide a comfortable and enjoyable experience for all of our guests, and we are glad that we were able to meet your expectations. We hope to welcome you back for another fantastic stay in the future.
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
10 Nov 2024 by General Manager, Hotel Management
Thank you for taking the time to leave a review of your recent stay at Best Western Plus Duluth Sugarloaf. We appreciate your feedback and are pleased to hear that you had an overall positive experience during your time with us. We hope to welcome you back again in the future for another enjoyable stay.
by A verified traveler
Posted 9 Nov 2024
The room was beautiful and comfortable. I liked the quiet atmosphere, as I was looking to relax after a busy week at a work seminar.
Comment from Hotel Management
10 Nov 2024 by General Manager, Hotel Management
Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our beautiful and comfortable rooms and found the atmosphere quiet and relaxing. We strive to provide a peaceful and comfortable environment for all our guests to unwind and rejuvenate. We hope to welcome you back for another restful stay in the future.
by A verified traveler
Posted 7 Nov 2024
The bathroom door made noise a little.
Comment from Hotel Management
9 Nov 2024 by General Manager, Hotel Management
Thank you for taking the time to leave a review of your recent stay at Best Western Plus Duluth Sugarloaf. We appreciate your feedback and are glad to hear that you enjoyed your overall experience with us. We will make sure to address the issue you mentioned about the bathroom door to ensure a more pleasant stay for future guests. We hope to welcome you back again soon.
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
6 Nov 2024 by General Manager, Hotel Management
Thank you for taking the time to leave a positive review of your recent stay at Best Western Plus Duluth Sugarloaf. We are delighted to hear that you had a wonderful experience during your time with us. Our team works hard to ensure that all guests have a comfortable and enjoyable stay, and we appreciate your feedback. We hope to welcome you back for another great stay in the future.
by A verified traveler
Posted 5 Nov 2024
The water didn't drain in the tub .
Comment from Hotel Management
5 Nov 2024 by General Manager, Hotel Management
Thank you for taking the time to leave a review of your recent stay at our hotel. We are glad to hear that overall you enjoyed your experience with us. We appreciate your feedback and will be sure to address the issue with the tub drainage to ensure a more comfortable stay for our future guests. We hope to welcome you back again soon for an even better stay.
by A verified traveler
Posted 4 Nov 2024
Great stay. Only thing I was disappointed in was the breakfast selection.
Comment from Hotel Management
5 Nov 2024 by General Manager, Hotel Management
Thank you for taking the time to leave a review of your recent stay at Best Western Plus Duluth Sugarloaf. We truly appreciate your feedback and are delighted to hear that you had a great overall experience with us. We will certainly take your comments regarding the breakfast selection into consideration as we strive to continuously improve our offerings for all of our guests. We hope to have the opportunity to welcome you back again in the future for another enjoyable stay.
by A verified traveler
Posted 4 Nov 2024
Loved everything! There was nothing to hate during our stay :)
Comment from Hotel Management
5 Nov 2024 by General Manager, Hotel Management
Thank you for taking the time to share your positive experience at Best Western Plus Duluth Sugarloaf! We are thrilled to hear that you loved everything during your stay. Our team works hard to provide exceptional service and amenities for our guests' comfort and satisfaction. We hope to welcome you back again soon for another wonderful stay.
