Ratings based on 2,728 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
Amazing place
Comment from Hotel Management
4 Dec 2024 by Director of Room Operations, Hotel Management
Dear Hector, We are happy you chose the Atlanta Marriott Marquis for your recent visit to our area. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Sincerely,Ve'an Randall,Director of Room Operations
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
3 Dec 2024 by Director of Room Operations, Hotel Management
Dear Rosa, It is rewarding to know you loved your stay! All of us here at Atlanta Marriott Marquis look forward to making many more great memories with you. Thank you for choosing us during your time in our area. Sincerely,Ve'an Randall,Director of Room Operations
by A verified traveler
Posted 2 Dec 2024
Room# 3602 shower head water is dripping and needs to be fixed.
Comment from Hotel Management
3 Dec 2024 by Director of Room Operations, Hotel Management
Dear Wenginn, We are glad to learn you enjoyed your overall stay with us. However, we apologize for the maintenance issues you encountered in your room. We will share your comments with appropriate individuals as we strive to enhance our guest experience at all levels. Thank you for choosing Atlanta Marriott Marquis, and we look forward to your next visit. Sincerely,Ve'an Randall,Director of Room Operations
by A verified traveler
Posted 2 Dec 2024
Staff was professional and accommodating
Comment from Hotel Management
3 Dec 2024 by Director of Room Operations, Hotel Management
Dear Ashley, It was a pleasure to read your fantastic review about the Atlanta Marriott Marquis. We strive to provide every guest with outstanding hospitality, and your compliments serve as encouragement to all of us. Thank you for the recommendation to future guests. We hope to be your hotel of choice every time you visit our area.Sincerely,Ve'an Randall,Director of Room Operations
by A verified traveler
Posted 1 Dec 2024
We had to wait over 30 minutes for our car from the valet and also the hot water wasn't working 1 morning when we got up !!!
Comment from Hotel Management
3 Dec 2024 by Director of Room Operations, Hotel Management
Dear Katoshia, We genuinely regret the concern you had due to the lack of hot water. Our goal is always to provide a comfortable, relaxing experience; therefore, we hope you will accept our apologies for this frustrating inconvenience. We will address this appropriately, and we very much appreciate you bringing this to our attention. We certainly understand your concern regarding our valet service. Due to the high volume of cars as well as a porte-cochere that is smaller in nature, we are unable to have cars waiting at the front. We regret any inconvenience this caused. Our bell stand is willing and available to help you unload your car and store your belongings at the bell stand until you have your room keys in hand. If you prefer, our team welcomes the opportunity to serve you by delivering your items to your guest room. Thank you for your feedback, and we hope you will give us another chance to host you again. Sincerely,Ve'an Randall,Director of Room Operations
by A verified traveler
Posted 1 Dec 2024
Will definitely be back!
Comment from Hotel Management
2 Dec 2024 by Director of Room Operations, Hotel Management
Dear Millicent, We are thrilled you had an excellent stay at the Atlanta Marriott Marquis, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Sincerely,Ve'an Randall,Director of Room Operations
by A verified traveler
Posted 1 Dec 2024
Amazing stay, Clean Hotel, Astonishing view, only takeaway is the toilet handle in suite was broken. The handle only stays down so the water tank won’t fill up with water for the next flush, have to hold the handle in the up position for it to fill, and flush again.
Comment from Hotel Management
2 Dec 2024 by Director of Room Operations, Hotel Management
Dear Ja’Corey, We are delighted to know you enjoyed your stay with us and that you were especially pleased with our well-maintained property and fantastic views. However, please accept our apologies for the maintenance issues you encountered during your visit. We will share your comments with appropriate individuals as we strive to enhance our guest experience at all levels. It was a pleasure to host you at the Atlanta Marriott Marquis, and we look forward to your return visit. Sincerely,Ve'an Randall,Director of Room Operations
by A verified traveler
Posted 1 Dec 2024
Good
Comment from Hotel Management
2 Dec 2024 by Director of Room Operations, Hotel Management
Dear Esmeiro, We are dedicated to providing a relaxed and comfortable atmosphere for all our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon. Thank you for choosing Atlanta Marriott Marquis. Sincerely,Ve'an Randall,Director of Room Operations
by A verified traveler from Miami
Posted 1 Dec 2024
Comment from Hotel Management
1 Dec 2024 by Director of Room Operations, Hotel Management
Dear Nolyris, All of us at Atlanta Marriott Marquis appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely,Ve'an RandallDirector of Room Operations
by A verified traveler
Posted 30 Nov 2024
Comment from Hotel Management
1 Dec 2024 by Director of Room Operations, Hotel Management
Dear Iashia, It was a pleasure having you as our guest at the Atlanta Marriott Marquis. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Sincerely,Ve'an RandallDirector of Room Operations
