Ratings based on 966 Verified Reviews
3.2 Room cleanliness
3.2 Service & staff
3.1 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Nov 2024
Very convenient. Thank you!
by A verified traveler
Posted 22 Nov 2024
Requires a deposit outside of booking is against rules
Comment from Hotel Management
23 Nov 2024 by Araamda Inn, Hotel Management
We're sorry you were unhappy with your stayed. It's note online we charge a refundable 25 deposit. Thank you for your understanding.
by A verified traveler from Lake Forest
Posted 20 Nov 2024
I don’t recommend this inn, did not get my deposits back for the 2 rooms I reserved, and I have to dispute it with my bank. The room smells, cockroaches in the room, the sink is clogged, and the refrigerator is leaking water.
Comment from Hotel Management
21 Nov 2024 by Sophia CSR, Hotel Management
Hi Jennifer,We are truly sorry for the issues you experienced during your stay, including the cleanliness and maintenance concerns. Regarding the deposits, sometimes hotels release the amount, but the bank may not immediately reflect it in your account. We recommend reaching out to your bank for further clarification. Please know that we’re addressing the other issues you mentioned to ensure a better experience moving forward.
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Sophia CSR, Hotel Management
Hi Jeffrey,We are sad to see this 1-star rating. We never want our guests to have such kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.
by A verified traveler
Posted 14 Nov 2024
The window will not lock unsafe roaches ..
Comment from Hotel Management
14 Nov 2024 by Sophia CSR, Hotel Management
Hi Carmen,We sincerely regret the issues you encountered during your stay. The safety and cleanliness of our rooms are top priorities, and we take your concerns about the window lock and the presence of roaches very seriously. We will address these issues promptly and ensure a more comfortable stay for you in the future.
by A verified traveler
Posted 13 Nov 2024
Stayed there for a couple weeks then checked out. Came back stayed another week. Then sfter paying
Comment from Hotel Management
14 Nov 2024 by Sophia CSR, Hotel Management
Hi Jeffrey,We are sorry to hear about the issues you encountered during your stay, especially after returning. We’d like to resolve any concerns you have regarding your payments and overall experience. Your feedback is appreciated, and we want to ensure you have a better experience next time.
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by ARAAMDA INN, Hotel Management
We're sorry you were unhappy with your stayed. Thank you for your feedback.
by A verified traveler from CUMMING
Posted 12 Nov 2024
Great location, spacious rooms, decent customer service
Comment from Hotel Management
13 Nov 2024 by ARAAMDA INN, Hotel Management
Thank you for staying with us. We appreciate your feedback.
by A verified traveler
Posted 12 Nov 2024
Roaches
Comment from Hotel Management
12 Nov 2024 by Araamda Inn, Hotel Management
We're sorry you were unhappy with your stayed. Thank you for your feedback.
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Sophia CSR, Hotel Management
Hi Brian,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!
