Ratings based on 981 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
The staff was AMAZING!! Mimi was the best! Totally recommend. Rooms were nice and spacious. Valet was safe, easy, and convenient! Would stay here again in a heartbeat!
Comment from Hotel Management
25 Nov 2024 by Customer Service, Hotel Management
Isabella, we’re delighted you loved your experience at AC Hotel Atlanta Downtown. It's wonderful to hear that Mimi and our other team members made such a positive impression. We're glad you found our rooms comfortable and appreciated the smooth valet service. We're looking forward to welcoming you back soon!
by A verified traveler
Posted 24 Nov 2024
The check in was awesome and the stay was great we loved the lounge.
Comment from Hotel Management
25 Nov 2024 by Customer Service, Hotel Management
Kimberly, we're thrilled you enjoyed your stay at AC Hotel Atlanta Downtown. It's wonderful to hear you loved the lounge experience, and the team is glad to have made your check-in so smooth. We look forward to welcoming you back!
by A verified traveler
Posted 24 Nov 2024
Everyone was so nice! Quick valet and check-in! Would stay again.
Comment from Hotel Management
24 Nov 2024 by Customer Service, Hotel Management
Giovanna, we are thrilled you enjoyed your stay at AC Hotel Atlanta Downtown. Our team members will be glad to know you appreciated their efforts. We're looking forward to welcoming you back!
by A verified traveler
Posted 24 Nov 2024
They made the check in easy and friendly
Comment from Hotel Management
24 Nov 2024 by Customer Service, Hotel Management
Jannette, we’re delighted you loved your experience at AC Hotel Atlanta Downtown. It's great to hear that the check-in process was easy and welcoming. We hope to see you again soon!
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Customer Service, Hotel Management
Tammy, thank you for staying with us at AC Hotel Atlanta Downtown. We’re thrilled you enjoyed your stay and hope to welcome you back soon.
by A verified traveler from Knoxville
Posted 22 Nov 2024
Very convenient to to Atlanta market.
Comment from Hotel Management
23 Nov 2024 by Customer Service, Hotel Management
Victoria, it's wonderful to hear you found the location of AC Hotel Atlanta Downtown convenient for your needs. The team is glad you had a positive experience. Looking forward to welcoming you again in the future!
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Customer Service, Hotel Management
Thank you for taking the time to leave this wonderful rating, Damon! We hope to see you again soon at AC Hotel Atlanta Downtown so we can share yet another amazing experience!
by A verified traveler
Posted 20 Nov 2024
Front desk and Valet teams were excellent
Comment from Hotel Management
20 Nov 2024 by Customer Service, Hotel Management
Charles, thank you for staying with us at AC Hotel Atlanta Downtown. We're thrilled to hear our front desk and valet team members provided you with excellent service. We look forward to welcoming you back soon!
by A verified traveler
Posted 16 Nov 2024
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Comment from Hotel Management
20 Nov 2024 by Customer Service, Hotel Management
Kenny, thank you for staying with us at AC Hotel Atlanta Downtown. We're thrilled you enjoyed your experience and look forward to welcoming you again soon.
by A verified traveler
Posted 16 Nov 2024
The staff is exceptional! From the valet to the security officer. The representative at check in was exceptional. I WILL BE BACK. This will be my home away from home whenever I'm in downtown Atlanta
Comment from Hotel Management
20 Nov 2024 by Customer Service, Hotel Management
Verda, we’re delighted you loved your experience at AC Hotel Atlanta Downtown. Our team members are thrilled to have left such a lasting impression. We look forward to being your home away from home on your future visits to downtown Atlanta.
