Ratings based on 66 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Sep 2024
Nice room and staff but the air con doesn't not come off so on all night
Comment from Hotel Management
23 Sep 2024 by Civitel Esprit, Hotel Management
Dear manal,Let us thank you for recommending Civitel Esprit after the experience you had with us! We are delighted to hear that you enjoyed your stay at Civitel Esprit and that our staff was a positive part in your experience. We hope to have the chance to welcome you back at our hotel in the nearest future.With Best Regards,
by A verified traveler
Posted 26 Aug 2024
Comment from Hotel Management
3 Sep 2024 by Civitel Esprit, Hotel Management
Dear John,We very much appreciate the lovely rating you have shared with us and look forward to welcoming you back soon at Civitel Esprit.Kind regards,
by A verified traveler
Posted 10 Aug 2024 on Hotels
Comment from Hotel Management
22 Aug 2024 by Civitel Esprit, Hotel Management
Dear Guest,Greetings from Civitel Esprit.Thank you for your perfect review of our hotel.Looking forward to welcoming you back at the hotel.Warm regards,
by A verified traveler
Posted 3 Aug 2024 on Hotels
Comment from Hotel Management
8 Aug 2024 by Civitel Esprit, Hotel Management
Dear Sebastien,At Civitel Esprit our goal is to meet and exceed our guests' expectations. We are delighted to know that we have delivered a true hospitality to you.We value your feedback and look forward to welcoming you back soon.Kind regards,
by A verified traveler
Posted 12 Jul 2024
A very nice hotel with easy parking,nice pool and great buffet breakfast.
Comment from Hotel Management
12 Jul 2024 by Civitel Esprit, Hotel Management
Dear constantina,Thank you for recommending Civitel Esprit after the experience you had with us! We are very glad that you enjoyed your stay and that you were happy with our pool. We hope to have the chance to welcome you back at Civitel Esprit in the nearest future.With Kind Regards,
by A verified traveler
Terrible
Posted 7 Jul 2024 on HotelsTerrible
Never again
We arrived at 12 am. Check in complete, all done, the receptionist said oh just to let u know we have an issue with the elevator so u have to go up 2 floors on the stairs, we said ok but is there anyone to help us with our luggages? He said unfortunately no. We had to carry four big luggages 2 floors on our own up then down after 2 days.
Breakfast area always dirty and breakfast quality and variety is zero.
The AC in the room was not cooling, we put it on the lowest temperature but nonsense.
This is one of the most terrible experiences we’ve had.
Comment from Hotel Management
18 Jul 2024 by Civitel Esprit, Hotel Management
Dear Maya,Thank you for staying with us and for taking the time to review your accommodation. Please accept our most sincere apologies for the inconvenience, this is definitely not the service we aim to offer our valued guests.We are hoping that you will visit us one more time in order to prove you that we can do better and offer you a high-quality accommodation experience. With kind regards,Dimitra KoumpouniHotel Manager
by A verified traveler
Posted 5 Jul 2024
Hello,
We have really enjoyed our short stay at Civitel, the staff are all helpful and are all ready for support when needed.
The room had been very clean and the location is 10 to 15 mins walk to Athens mall "the biggest in Athens".
The put a welcome drinks and water at the room, some small snacks for the kids that was a beautiful insight from them.
Unfortunately the elevator was faulty and we were in building 5 second floor, there is no staff to carry your laggages upstairs, so you count on your muscles 😀
In general, the place is beautiful for a short stay, very clean and has a very quite neighbourhood.
A small suggestion if they can extend the operating hours of the swimming pool to 09.30pm, as most of the residents will come back late from shopping or visiting attractions and extending the pool hours can give them a great option when they come back.
Comment from Hotel Management
8 Jul 2024 by Civitel Esprit, Hotel Management
Dear Guest,Thank you very much for choosing Civitel Esprit for your stay in . We are pleased to note that you enjoyed the comforts of our hotel including the place and our staff. We would love to welcome you back in the nearest future.With Kind Regards,
by A verified traveler
Great Hotel
Posted 28 Feb 2024 on HotelsGreat stay in a great hotel
I stay here frequently and have no complaints. Friendly staff, helpful and polite, clean rooms, good food I will be back soon
Comment from Hotel Management
1 Mar 2024 by Civitel Esprit, Hotel Management
Dear Guest,Thank you for choosing to stay at the Civitel Esprit. We are committed to making our guests stay with us a memorable one and we appreciate your feedback. We are happy to know that you enjoyed the room, staff and food. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future.Kind Regards,
by A verified traveler
Posted 21 May 2023
Comment from Hotel Management
29 Jun 2023 by Civitel Esprit, Hotel Management
Dear Rosemary,Thank you very much for choosing to stay at Civitel Esprit, although it was with concern to note that you were not satisfied with your experience. The rating you have posted is taken into serious consideration. Hope you could give us another opportunity to welcome you back and prove that we can serve you better.With sincere regards,
by A verified traveler
GreAT PLACE TO STAY
Posted 2 Dec 2022 on Hotels2 night stay - excellent service from the reception staff, very helpful. Comfortable rooms
Comment from Hotel Management
24 Jan 2023 by Civitel Esprit, Hotel Management
Dear Michael,Thank you for staying in Civitel Esprit and sharing your positive rating. It's a pleasure to hear that you enjoyed the comfort of your room and the friendliness of our service. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future.With Kind Regards,
