Ratings based on 195 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Comment from Hotel Management
4 Jan 2025 by The Arcade Hotel team, Hotel Management
Dear Aditya, Thank you for your thoughtful review and your feedback, we really appreciate it. We are glad you enjoyed your stay with us and hope to see you again next time you visit Athens. Happy new year!
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
11 Nov 2024 by The Arcade Hotel team, Hotel Management
Dear Gilho, Thank you for choosing Arcade Hotel Athens and for taking the time to leave your thoughtful review. Feedback like yours gives us such motivation to keep up the good work.Stay safe and hopefully see you soon!
by A verified traveler
Posted 27 Oct 2024
The reception and breakfast area in same place and too small and not enough ventilation.
Our transfer van can’t get close to hotel. We have to drag our luggages to street level.
Comment from Hotel Management
28 Oct 2024 by The Arcade Hotel team, Hotel Management
Dear Cynthia, Thank you for sharing your much-valued feedback with us. We are disappointed that your expectations were not met to the fullest. This is an uncommon instance as the vast majority of our guests trust us with their stay and enjoy their experience with us to the fullest. We appreciate suggestions about how we can make things better for our guests in the future, so all your comments are duly noted. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience to our guests in the future. We hope to see you again next time you visit Athens.Safe travels!
by A verified traveler from portland
Posted 20 Oct 2024
This hotel is close to a lot of attraction and is very walkable location. The hotel is hidden but there a lot of restaurants close by. Even a very good seafood restaurant is next door. The hotel is nice and clean. They do also offer free breakfast with a variety of different items.
Comment from Hotel Management
21 Oct 2024 by The Arcade Hotel Team, Hotel Management
Der Thuy, Thank you for choosing Arcade Hotel Athens and for taking the time to write your thoughtful and detailed review. Feedback like yours gives us such motivation to keep up the good work.Stay safe and hopefully see you soon!
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
15 Oct 2024 by The Arcade Hotel team, Hotel Management
Dear Mark, Thank you for choosing Arcade Hotel and for taking the time to leave a review. We truly hope to see you again soon.Safe travels!
by A verified traveler
Posted 14 Oct 2024
Great place staff super friendly
Comment from Hotel Management
15 Oct 2024 by The Arcade Hotel team, Hotel Management
Dear Luis, Thank you for your thoughtful review and feedback, we really appreciate it. We are glad you enjoyed your stay with us and that our staff made your stay so memorable as customer service is everything to us.We truly hope to see you again next time you visit Athens!
by A verified traveler
Posted 14 Oct 2024
Very close too the acropolis’s
Comment from Hotel Management
15 Oct 2024 by The Arcade Hotel team, Hotel Management
Dear Vanessa, Thank you for your thoughtful review and your feedback, we really appreciate it. We are glad you enjoyed your stay with us and hope to see you again next time you visit Athens. Stay safe and hopefully see you soon!
by A verified traveler
Posted 13 Oct 2024
Good location but entrance to the hotel need to be better
Comment from Hotel Management
14 Oct 2024 by The Arcade Hotel Team, Hotel Management
Dear Claudia, Thank you for your thoughtful review and feedback, we appreciate it. We are glad you enjoyed your stay with us, the hotel's location and our hospitality. We appreciate suggestions about how we can make things better for our guests in the future, so all your comments are duly noted. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience to our guests in the future. We hope to see you again next time you visit Athens.Safe travels!
by A verified traveler
Posted 7 Oct 2024
Friendly and helpful personal allowed us to store our luggage as we arrived from a cruise early in the morning before check in time.
Arranged for a taxi early morning to the airport and provided us with a packed breakfast to take with us.
Room was large amd spotlessly clean
Area is easily walkable for sightseeing
Comment from Hotel Management
8 Oct 2024 by The Arcade Hotel Team, Hotel Management
Thank you so much for your thoughtful and detailed feedback Susan, we really appreciate it. We are glad you enjoyed your stay with us, and hope to see you again soon.Stay safe!
by A verified traveler
Posted 5 Oct 2024
The front desk staff could have not have been more helpful .. they were exceptionally nice and helpful.
Comment from Hotel Management
7 Oct 2024 by The Arcade Hotel Team, Hotel Management
Thank you for your thoughtful review Maureen. It was a pleasure having you and we are glad you enjoyed your stay at Arcade Hotel. Safe travels!
