Ratings based on 980 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Dec 2024
Comment from Hotel Management
13 Dec 2024 by G.G, Hotel Management
Dear Suhail,Thank you for your 5/5 review and for sharing your positive experience on Expedia! We’re thrilled to know you enjoyed your stay with us.Your feedback is truly appreciated, and we hope to welcome you back to Divani Palace Acropolis for another wonderful visit in the future.Warm regards,The Divani Palace Acropolis Guest Relations Team
by A verified traveler from Cobham
Posted 8 Dec 2024
Comment from Hotel Management
13 Dec 2024 by G.G, Hotel Management
Dear Darshan,Thank you for taking the time to leave a review and for rating your stay at Divani Palace Acropolis 4 out of 5. We’re glad you had a positive experience overall and appreciate your feedback.If there’s anything specific we can improve to make your next stay a 5-star experience, we’d love to hear your thoughts. We hope to have the pleasure of welcoming you back in the future!Warm regards,The Divani Palace Acropolis Guest Relations Team
by A verified traveler
Posted 7 Dec 2024
Fabulous location. My room had a balcony with a view of the Acropolis. The bed was super comfortable and I had the best night’s sleep. I booked dinner at a nearby restaurant which was out of lamb chops and other menu items, and the waiter was very rude, so I had a drink and left. I went back to the hotel and had a delicious dinner with a gorgeous view of the Acropolis. Everyone was kind and helpful. The reception staff was incredibly helpful and accommodating. Finally, before leaving for the airport, very kind Mr Michael helped me with my luggage and booked me a cab to take me to the airport, I lost no time walking to and seeing the Acropolis because of his help and how accommodating ALL the staff was. I don’t think I have ever been so well treated with kindness and accommodation. I hope to return
Comment from Hotel Management
8 Dec 2024 by G.G, Hotel Management
Dear Gioia,Thank you so much for your glowing review and for sharing your wonderful experience at Divani Palace Acropolis. We’re thrilled to hear that you enjoyed our fabulous location, comfortable accommodations, and the stunning Acropolis views from your room and our rooftop.It’s unfortunate that your dinner plans outside the hotel didn’t go as expected, but we’re delighted to know you found solace in a delicious meal and exceptional service with us. Our team, including Mr. Michael, takes great pride in providing warm and attentive hospitality, and it’s heartening to hear how much their efforts contributed to your memorable stay.Your kind words inspire us to continue offering the best experience possible. We truly hope to welcome you back soon for another wonderful visit!Warm regards,The Divani Palace Acropolis Guest Relations Team
by A verified traveler from Miami Beach
Posted 7 Dec 2024
Really good!
Comment from Hotel Management
8 Dec 2024 by G.G, Hotel Management
Dear Alejandro,Thank you for your 5-star review and for sharing your positive feedback on Expedia! We’re thrilled to hear that you had a really good experience with us.Your kind words mean a lot to our team, and we hope to have the pleasure of welcoming you back to Divani Palace Acropolis for another fantastic stay soon!Warm regards,The Divani Palace Acropolis Guest Relations Team
by A verified traveler
Posted 4 Dec 2024
Location was excellent and convenient
Comment from Hotel Management
5 Dec 2024 by G.G, Hotel Management
Dear Saul,Thank you for your wonderful review and perfect rating! We’re thrilled to hear that you found our location excellent and convenient. It’s always our goal to provide our guests with a prime spot to explore the beautiful city of Athens.We hope to welcome you back to Divani Palace Acropolis on your next visit!Warm regards,
by A verified traveler
Posted 3 Dec 2024
I did like the property. At checkin, they switched our room to a smaller room and made me sign a document that said I authorized it. In truth, I wasn't provided a choice and was told I would still be in a large room. I was traveling with my son and needed 2 beds and the extra room. In fact, I ended up with 2 twin beds and a small room. The price was not reduced. I had to ask the staff to please sweep the floors in our room as they were dirty.
Comment from Hotel Management
5 Dec 2024 by G.G, Hotel Management
Dear Mrs. Paxton,Thank you for sharing your feedback regarding your recent stay at Divani Palace Acropolis. While we’re glad to hear that you appreciated our property, we regret that certain aspects of your experience did not meet your expectations.Regarding your room allocation, we upgraded you to an executive room, which is a higher category than your initial booking. However, we understand that the room configuration may not have fully met your needs. We apologize if this was not clearly communicated at check-in, and for any inconvenience it caused.Additionally, we are sorry to hear about the cleanliness issue in your room. Your comments have been shared with our housekeeping team to ensure such oversights are avoided in the future.We value your feedback, as it helps us improve, and we hope to have the opportunity to provide you with a better experience on your next visit.Warm regards,
by A verified traveler
Posted 1 Dec 2024
This could easily be considered a 5 star hotel.
The lobby area was GRAND, with plenty of quiet eating. The rooms were very nicely appointed, and plenty of features, like in-room luxury coffee machine.
We could see the frigging Acropolis from our balcony, which was just awesome!
Refreshing HOT breakfast was included, which was very nice.
Rooms were very nice and clean. The only pet peeve we had was that the shower area had only a partial door, so had to stand ion one place to shower, else water would come out. the second one was the very weird sink they had. Not sure if this is a Greek thing, but besides these minor annoying things, the experience was easy 5 star. If you stay in Athens, make this your first choice
Comment from Hotel Management
5 Dec 2024 by G.G, Hotel Management
Dear Raymond,Thank you for your detailed and enthusiastic review! We’re thrilled to hear that you had such an enjoyable stay at Divani Palace Acropolis and that you consider us worthy of a 5-star rating.We’re delighted you appreciated the grandeur of our lobby, the luxurious in-room amenities, and the breathtaking view of the Acropolis from your balcony—it truly is a sight to behold! It’s also great to know you enjoyed our hot breakfast and found your room clean and comfortable.We appreciate your feedback about the shower design and sink. Your comments help us identify areas for improvement, and we’ll certainly take them into consideration as we continue to enhance our facilities.Thank you for recommending us as a top choice in Athens. We can’t wait to welcome you back for another wonderful stay!Warm regards,The Divani Palace Acropolis Guest Relations Team
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
26 Nov 2024 by G.G, Hotel Management
Dear Gregory,Thank you for your outstanding 5/5 review! We are thrilled to hear you had such a positive experience at Divani Palace Acropolis. Your kind words inspire our team to continue providing exceptional service and hospitality.We hope you enjoyed your time in Athens, and it would be our pleasure to welcome you back on your next visit to our beautiful city.Warm regards,The Divani Palace Acropolis Guest Relations Team
by A verified traveler
Posted 26 Nov 2024
Good location
Comment from Hotel Management
26 Nov 2024 by G.G, Hotel Management
Dear Panagiotis,Thank you for your perfect 5/5 rating and for highlighting our convenient location! We are delighted to know you enjoyed your stay and found our location ideal for exploring Athens.We hope to have the pleasure of welcoming you back soon for another great experience.Best regards,The Divani Palace Acropolis Guest Relations Team
by A verified traveler
Posted 14 Nov 2024
The staff were amazing! Michael, Alex, Konstantinos etc were just absolute gentlemen. From Petratos!
Comment from Hotel Management
16 Nov 2024 by G.G, Hotel Management
Dear Steven,Thank you for your kind review! We are delighted to hear that you had such a positive experience with our team, including Michael, Alex, and Konstantinos. We will be sure to share your compliments with them—they truly embody the hospitality we strive for.It was a pleasure having you with us, and we hope to welcome you back soon!Warm regards,The Divani Palace Acropolis Guest Relations Team
