Ratings based on 146 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Oct 2024
Sure, this trip was the best since a while iam gonna do it in this amazing hotel again ❤️🥰😍
by A verified traveler
Posted 11 Sep 2024
Comment from Hotel Management
11 Sep 2024 by Stella Di Mare sea club Hotel Management, Hotel Management
Dear Guest,We appreciate you taking the time to share your thoughts with us. We're deeply sorry to hear that we didn't meet your expectations and would like to apologize for any disappointment caused.We value all feedback and take it seriously, so we're carefully reviewing your concerns with our team in order to highlight once again the importance of dealing with guests and providing the highest standard of service.If you're willing to give us another chance, we'd be delighted to welcome you back to make sure your next stay exceeds your expectations. Please don't hesitate to reach out to us directlyRegards,Stella Di Mare Sea Club Hotel Management
by A verified traveler
Posted 1 Sep 2024
Very clean and good service
Comment from Hotel Management
11 Sep 2024 by Stella Di Mare sea club Hotel Management, Hotel Management
Dear Guest, We would like to extend our heartfelt gratitude for selecting Stella Di Mare Sea Club Hotel and for sharing your wonderful feedback. We are thrilled to hear that you enjoyed our hotel services and facilities as we are committed to continually striving for excellence in hospitality. Our goal is to not only meet but exceed your expectations, and we appreciate your recognition of our efforts. Thank you again for your review, and we look forward to welcoming you back to our hotel soon. Regards, Stella Di Mare Sea Club Hotel Management
by A verified traveler
Posted 23 Aug 2024
Reception not helpful, they forgot get back my ID after check in and checkout, bar guy asking for money I don’t why we put all checks on room, asking also for late check out for urgent meeting they refuse that..
Comment from Hotel Management
30 Aug 2024 by Stella Di Mare sea club Hotel Management, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We were truly disheartened to read your review and want to apologize for not meeting your expectations. Please note that we take all guests’ feedback very seriously and will be reviewing all your concerns with all concerned to ensure we do better next time. If you’re willing to give us another opportunity when you’re back in Ain Sokhna, please reach out directly we are committed to ensure that your next stay exceeds your expectations. Regards, Stella Di Mare Sea Club Hotel Management
by A verified traveler
Posted 19 Aug 2024
Great place to chill
Comment from Hotel Management
23 Aug 2024 by Stella Di Mare sea club Hotel Management, Hotel Management
Dear Guest, We would like to extend our heartfelt gratitude for selecting Stella Di Mare Sea Club Hotel and for sharing your wonderful feedback. We are thrilled to hear that you enjoyed our hotel services and facilities as we are committed to continually striving for excellence in hospitality. Our goal is to not only meet but exceed your expectations, and we appreciate your recognition of our efforts. Thank you again for your review, and we look forward to welcoming you back to our hotel soon Regards, Stella Di Mare Sea Club Hotel Management
by A verified traveler
Posted 18 Aug 2024
Didn’t supply enough drinking water. Poor customer service when I ordered medication.
Comment from Hotel Management
23 Aug 2024 by Stella Di Mare sea club Hotel Management, Hotel Management
Dear Guest, We appreciate you taking the time to share your thoughts with us. We're deeply sorry to hear that we didn't meet your expectations . We value all feedback and take it seriously, so we're carefully reviewing your concerns with our team. If you're willing to give us another chance, we'd be delighted to welcome you back to make sure your next stay exceeds your expectations. Please don't hesitate to reach out to us directly Regards, Stella Di Mare Sea Club Hotel Management
by A verified traveler
Posted 13 Aug 2024
Thank you Mr. Mina in reception, Qurashi and Mina bellmen, Abd ElRahim and Nader (dining) for making my stay welcoming, comfortable and enjoyable.
Comment from Hotel Management
16 Aug 2024 by Stella Di Mare sea club Hotel Management, Hotel Management
Dear Mr. Amr,We sincerely thank you for choosing Stella Di Mare Sea Club Resort to stay and for sharing your positive feedback.We are glad to read that you appreciate our hotel services and facilities, constantly strive to achieve excellence, and to provide you with the highest standards in hospitality moreover our goal it’s to meet your expectations.Thank you for your review and welcome you back again soon
by A verified traveler
Posted 12 Aug 2024
Thx for a lovely stay
Comment from Hotel Management
16 Aug 2024 by Regards, Hotel Management
Dear Ms. Dina,We sincerely thank you for choosing Stella Di Mare Sea Club Resort to stay and for sharing your positive feedback.We are glad to read that you appreciate our hotel services and facilities, constantly strive to achieve excellence, and to provide you with the highest standards in hospitality moreover our goal it’s to meet your expectations.Thank you for your review and welcome you back again soon
by A verified traveler
Posted 1 Aug 2024
As a first time visitor to Stella De Mare Sea Club, I would highly recommend it. It was so peaceful and quiet. The staff were very helpful. The buffet breakfast and dinner (half board) had a good variety of food. The beach was great and the landscape (green grass and trees) was so nice. The accommodation had everything we needed. I received a wonderful surprise (a birthday cake and card) from Stella De Mare family for my birthday which fell on one of the dates I was there. Overall, it was a lovely and memorable trip.
Comment from Hotel Management
16 Aug 2024 by Stella Di Mare sea club Hotel Management, Hotel Management
Dear Mr. Amr,We sincerely thank you for choosing Stella Di Mare Sea Club Resort to stay and for sharing your positive feedback.We are glad to read that you appreciate our hotel services and facilities, constantly strive to achieve excellence, and to provide you with the highest standards in hospitality moreover our goal it’s to meet your expectations.Thank you for your review and welcome you back again soon
by A verified traveler
Posted 27 Jul 2024
toilet is not clean
Comment from Hotel Management
16 Aug 2024 by Stella Di Mare Sea Club Hotel Management, Hotel Management
Dear Guest, We appreciate you taking the time to share your thoughts with us. We value all feedback and take it seriously, so we're carefully reviewing your concerns with our team to ensure we do better in the future.If you're willing to give us another chance, we'd be delighted to welcome you back to make sure your next stay exceeds your expectations. Please don't hesitate to reach out to us directlyRegards,Stella Di Mare Sea Club Hotel Management
