Ratings based on 14 Verified Reviews

3.6 out of 5
33% of guests recommend
3.7 Room cleanliness
3.4 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 24 Aug 2024
.………….
2 out of 5
by A verified traveler from Doha ,Qatar

Posted 31 Jul 2018
Nice hotel but far of the beach and bus should pickup us have delay all the time
2 out of 5
by A verified traveler from Latvia

Hotel is nice, staff are polite but no experience

Posted 12 Jul 2018
Pros: Design, clean, location
Cons: Staff training
Location: everything is nearby
Me and my wife were travelling from Hurghada and decided to stay over for the night to rest and continue our journey in the morning, I carry Egyptian passport but living 10 years in Europe and have European wife, the hotel staff was not familiar with the civil marriage documentation which i had and they requested special stamp on it, i explained them that foreigners marriage does not need the mentioned stamp (5etm el nesr) because its civil marriage. the staff was inexperienced and claimed its not allowed etc. We both were tired from the trip after 7 hours of driving so i told him you have 3 options (1) you refund my money (i have already paid through expedia) 2. you let us stay 3. you give us two separate rooms. - he said he can't refund me and if i want 2 rooms then i need to pay for it. luckily after waiting for 30 mins, he made some calls; he then allowed us to stay. and that is the only reason why i did not give bad review.
4 out of 5
by A verified traveler

Posted 28 Apr 2018 on Hotels
Comment from Hotel Management
2 May 2018 by Hala Azer, Hotel Management
Dear Mr. Gamal, Thank you very much for taking the time to post your review on Hotels.com We are happy to know that you have enjoyed your stay at El Jabal Sokhna Hotel and we do look forward to have the pleasure of welcoming you back in the very near future. Best regards Hala Azer General Manager
2 out of 5
by A verified traveler

Posted 2 Oct 2017
We stayed one day in the hotel and our room was not clean, dirty towels and there is leak of water from the shower. No wifi all day, and the stuff is not professional atall.
Comment from Hotel Management
20 Oct 2017 by Hala Azer, Hotel Management
Dear valuable guest, Thank you for taking the time to post your comments online. We are sorry to know that your stay experience did not meet your expectations and we assure you that corrective actions are being taken to avoid the repetition of such issues in the future. We hope that you would give us the opportunity to better serve you in the future. Best regards Hala Azer General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from cairo, egypt

Lovely hotel on top af seaside mountain

Posted 13 Sep 2017
Unique experience in Egypt, small comfy hotel with spectacular view. Pool in top of the mountain overlooking the sea. You go down by telefrique :)
Comment from Hotel Management
17 Sep 2017 by Hala Azer, Hotel Management
Dear Mr. Ahmed, Thank you very much for taking the time to post your kind feedback online. We are extremely happy to know that you have enjoyed your stay and appreciated the amazing view. The entire team is looking forward to have the pleasure of welcoming you back soon. Best regards Hala Azer General Manager
1 out of 5
by A verified traveler

can't consider it a hotel

Posted 23 Aug 2017
Pros: nothing at all
Cons: everything
I think this place is not a hotel rather than a villa even it has a very small pool and all rooms has no view to what so ever
Comment from Hotel Management
26 Mar 2018 by Hala Azer, Hotel Management
Dear Mr. Malak, Thank you for taking the time to post your review on Expedia. We are sorry to know that your stay experience did not meet your expectations and we would like to highlight that both mountain and sea view rooms are available at the hotel and that the the rooms type are allocated according to our guests choice during the booking process. Best regards Hala Azer General Manager
5 out of 5
by Mohammed

Over all rating 8/10 ( very good )

Posted 13 Aug 2017 on Hotels
Location is sounds far , hotel is cool , rooms are modern and clean , breakfast buffet is not bad , the pool view is amazing
Comment from Hotel Management
20 Aug 2017
Dear Mr. Mohammed, Thank you very much for taking the time to post your kind review on Expedia. It is always a pleasure to receive positive feedback as it serves as an encouragement for our team. El Jabal Sokhna Hotel entire team is looking forward to have the pleasure of welcoming you back soon. Best regards Hala Azer General Manager
5 out of 5
by nahla

Great view

Posted 10 Apr 2017 on Hotels
Amazing
5 out of 5
by A verified traveler

Posted 29 Sep 2023 on Hotels
Has a really beautiful sight. Every One is kind, it is located very near the nubian museum Very comfy on every space. A really beautiful space.
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