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Rakuten STAY Atami

3.0 star property
Hotel in Atami with a rooftop terrace

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December 2024
January 2025

Photo gallery for Rakuten STAY Atami

In-room safe, free WiFi, bed sheets
Public bath
Rooftop terrace
Exterior
In-room safe, free WiFi, bed sheets

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Laundry
    Laundry
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Suite Room(93) No-pets allowed/1off-site parking lot, Non Smoking

In-room safe, free WiFi, bed sheets

Suite Room(93) No-pets allowed/1off-site parking lot, Non Smoking

Highlights

Lanai
Separate dining area
Air conditioning
Mini-fridge
Separate bedroom
Private bathroom
Toilet with electronic bidet
Hair dryer
  • 75.8 sq m
  • Ocean view
  • Sleeps 6
  • 2 Twin Beds and 2 Double Beds

View all photos for 2 Double Beds Room No-pets allowed /1off-site parking lot

In-room safe, free WiFi, bed sheets

2 Double Beds Room No-pets allowed /1off-site parking lot

Highlights

Lanai
Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Toilet with electronic bidet
Hair dryer
Microwave
  • 36.87 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room Dog friendly/1off-site parking lot

In-room safe, free WiFi, bed sheets

Twin Room Dog friendly/1off-site parking lot

Highlights

Lanai
Air conditioning
Mini-fridge
Flat-screen TV
Separate bathtub and shower
Private bathroom
Toilet with electronic bidet
Hair dryer
  • 41.51 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Bunk bed Room No-pets allowed/1off-site parking lot

In-room safe, free WiFi, bed sheets

Bunk bed Room No-pets allowed/1off-site parking lot

Highlights

Lanai
Air conditioning
Mini-fridge
Separate bedroom
Shower/tub combination
Private bathroom
Toilet with electronic bidet
Hair dryer
  • 47.45 sq m
  • Ocean view
  • Sleeps 6
  • 2 Twin Beds and 2 Double Beds

View all photos for Hollywood Twin Room No-pets allowed / 1off-site parking / Non Smoking

In-room safe, free WiFi, bed sheets

Hollywood Twin Room No-pets allowed / 1off-site parking / Non Smoking

Highlights

Lanai
Air conditioning
Mini-fridge
Private bathroom
Toilet with electronic bidet
Hair dryer
Microwave
Coffee grinder
  • 34.30 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Bunk bed Room Dog friendly/1off-site parking lot

In-room safe, free WiFi, bed sheets

Bunk bed Room Dog friendly/1off-site parking lot

Highlights

Lanai
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Separate bathtub and shower
Private bathroom
Toilet with electronic bidet
  • 47.45 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Suite Room(91) No-pets allowed/1off-site parking lot

In-room safe, free WiFi, bed sheets

Suite Room(91) No-pets allowed/1off-site parking lot

Highlights

Lanai
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Hair dryer
Toilet with electronic bidet
Jetted bathtub
  • 81.00 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Sofa Beds

View all photos for Room No-pets allowed/ 1off-site parking / Non Smoking

In-room safe, free WiFi, bed sheets

Room No-pets allowed/ 1off-site parking / Non Smoking

Highlights

Lanai
Air conditioning
Mini-fridge
Private bathroom
Toilet with electronic bidet
Hair dryer
Microwave
Coffee grinder
  • 36.87 sq m
  • Ocean view
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Suite Room 91（No-pets Allowed／1off-site Parking）

In-room safe, free WiFi, bed sheets

Suite Room 91（No-pets Allowed／1off-site Parking）

  • Sleeps 6
  • 2 Twin Beds and 2 Double Beds

View all photos for Hollywood Twin Room（No-pets Allowed/1off-site Parking）

In-room safe, free WiFi, bed sheets

Hollywood Twin Room（No-pets Allowed/1off-site Parking）

  • Sleeps 2
  • 2 Twin Beds

View all photos for 2 Double Beds Room（No-pets Allowed／1off-site Parking）

In-room safe, free WiFi, bed sheets

2 Double Beds Room（No-pets Allowed／1off-site Parking）

  • Sleeps 4
  • 2 Double Beds

View all photos for Dog-friendly Bunk Bed Room（1off-site Parking）

In-room safe, free WiFi, bed sheets

Dog-friendly Bunk Bed Room（1off-site Parking）

  • Sleeps 6
  • 2 Twin Bunk Beds

View all photos for Triple Room（No-pets Allowed／1off-site Parking）

In-room safe, free WiFi, bed sheets

Triple Room（No-pets Allowed／1off-site Parking）

  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite Room 92（No-pets Allowed／1off-site Parking）

In-room safe, free WiFi, bed sheets

Suite Room 92（No-pets Allowed／1off-site Parking）

  • Sleeps 6
  • 2 Twin Bunk Beds

View all photos for Bunk Bed Room（No-pets Allowed／1off-site Parking）

In-room safe, free WiFi, bed sheets

Bunk Bed Room（No-pets Allowed／1off-site Parking）

  • Sleeps 6
  • 2 Twin Bunk Beds

View all photos for Bunkbed+Single Bed Room（No-pets Allowed/No Parking Lot）

In-room safe, free WiFi, bed sheets

Bunkbed+Single Bed Room（No-pets Allowed/No Parking Lot）

  • Sleeps 3
  • 1 Twin Bunk Bed and 1 Twin Bed

View all photos for Dog-friendly Twin Room（1off-site Parking）

In-room safe, free WiFi, bed sheets

Dog-friendly Twin Room（1off-site Parking）

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite 93（No-pets Allowed／1off-site Parking）

Bathroom

Suite 93（No-pets Allowed／1off-site Parking）

  • Sleeps 6
  • 2 Twin Bunk Beds

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8.4 out of 10, Very Good, (735)
The price is P9,333
P10,382 total
includes taxes & fees
Dec 17 - Dec 18
Hotel New Akao
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About the neighborhood

Map
Wadahamaminami, 3-5, Atami, Shizuokaken, 413-0023

What's nearby

  • Atami Sun Beach - 9 min walk - 0.8 km
  • Atami Castle - 11 min walk - 1.0 km
  • Kinomiya Shrine - 16 min walk - 1.4 km
  • Atami Plum Garden - 2 min drive - 2.2 km
  • MOA Museum of Art - 5 min drive - 3.1 km

Getting around

  • Atami Station - 19 min walk
  • Haneda Airport (HND) - 109 min drive

Restaurants

  • ‪熱海山口美術館 - ‬3 min walk
  • ‪ほっともっと - ‬3 min walk
  • ‪熱海 Muddy Cat - ‬3 min walk
  • ‪サンレモカフェ - ‬4 min walk
  • ‪呑食家橋三 - ‬4 min walk

About this property

Rakuten STAY Atami

Hotel near the bay
Rakuten STAY Atami provides amenities like a rooftop terrace and laundry facilities. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Smoke-free premises, coworking spaces, and a vending machine
Room features
All guestrooms at Rakuten STAY Atami offer perks such as air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Changing tables, highchairs, and children's dinnerware
  • Bathrooms with toilets with electronic bidets and hair dryers
  • Lanais, mini fridges, and microwaves

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Changing table
  • Children's dinnerware
  • Highchair
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Guidebooks
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Virtual front desk

Guest services

  • Housekeeping (daily)

Business services

  • Coworking space

Outdoors

  • Rooftop terrace

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee grinder
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Rakuten STAY Atami Atami
Rakuten STAY Atami Aparthotel
Rakuten STAY Atami Aparthotel Atami

Frequently asked questions

Is Rakuten STAY Atami pet-friendly?

Yes, this hotel allows dogs (limit 2 total).

How much is parking at Rakuten STAY Atami?

This hotel doesn't offer parking.

What time is check-in at Rakuten STAY Atami?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Rakuten STAY Atami?

Check-out is at 11:00 AM.

Where is Rakuten STAY Atami located?

Situated in Atami, this hotel is within a 10-minute walk of Kiunkaku Former Ryokan and Atami Sun Beach. Atami Castle and Omiya’s Pinetree / Statue of Kanichi and Omiya are also within 15 minutes. Atami Station is 19 minutes by foot.

Rakuten STAY Atami Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 41 out of 76 reviews" "
Rating 8 - Good. 23 out of 76 reviews" "
Rating 6 - Okay. 7 out of 76 reviews" "
Rating 4 - Poor. 2 out of 76 reviews" "
Rating 2 - Terrible. 3 out of 76 reviews" "

9.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mei

Traveled with family
Liked: Cleanliness, staff & service, amenities
great view and close to the beach
Stayed 1 night in Jul 2024

10/10 Excellent

GERARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spacious room with small kitchen area. The Onsen was very peaceful. The "Free Flow" bar was generously stocked. Sadly the weather meant the rooftop terrace was closed but I'm sure that would have been lovely too.
Stayed 2 nights in May 2024

10/10 Excellent

Lucy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge room with a balcony sea view, free coffee!
Really great hotel with great facilities. The rooms were very large and spacious, definitely not what I was expecting having stayed in other hotels in Japan. The kitchenette, dining area and balcony with sea views were great and was nice to have a morning coffee on the balcony. Coffee, alcohol and snacks are provided complimentary daily in the morning and arvo. There was a Karyoke room and baths although I didn’t try them. Laundry facilities were good. The public pool across the road was great and also has a gym. It’s on the Main Street so walking distance to restaurants and cafes. Only negative was so housekeeping so we had no where to put all our accumulating trash given the bins were so small and there is no bins to put your rubbish in Japan on the street!
Stayed 3 nights in May 2024

8/10 Good

Makiko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Atsuko

Traveled with family
Liked: Property conditions & facilities
I need some coins for laundry but vending machines has out of changes and stuff won’t exchange coins.
Stayed 2 nights in Mar 2024

10/10 Excellent

??

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
悠閒的氛圍、房間很大，酒類飲料免費供應至22:00，還有附設舒服的小溫泉，我們住得很開心
Stayed 2 nights in Nov 2024

10/10 Excellent

hitomi

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Yoshie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

さとみ

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

kohnosuke

Traveled with family and small children, Business traveler
Liked: Property conditions & facilities
よかった
Stayed 1 night in Oct 2024

8/10 Good

まな

Stayed 1 night in Sep 2024

8/10 Good

Wie Hoa

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 1 night in Sep 2024

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
非常に清潔感があり、おしゃれだった。 広さも十分で、ドリンクサービスなどが充実していた。
Stayed 1 night in Aug 2024

10/10 Excellent

TSUDUKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kuroyanagi

Stayed 1 night in Aug 2024

8/10 Good

ryunosuke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
眺めが良かった。
Stayed 1 night in Aug 2024

6/10 Okay

なる

Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Midori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントスタッフ等、清掃以外のスタッフが常駐していないことが不安ではありましたが 困ることもなく快適に過ごせましま。
Stayed 1 night in Aug 2024

8/10 Good

まさふみ

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

YongQiang

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
可能であれば、ぜひ浴場ルームに体重計と体脂肪計を設置していただきたいと思います。ご検討のほどよろしくお願いします。
Stayed 3 nights in Aug 2024

10/10 Excellent

Takao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wi-Fiが繋がりにくい！
Stayed 1 night in Aug 2024

8/10 Good

Yuji

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
場所は駅から少し離れていますが熱海の街を観光したりビーチやスパを楽しむにはほど良い場所にあると思います。 部屋は清潔で窓が大きくオーシャンビューでとても快適です。花火の日には部屋や部屋のバルコニーから真正面で鑑賞できてすばらしいですし、相模湾の水平線が見えるので朝日も見られると思います。 地下の大浴場も清潔快適ですし、ロビーにはアルコールやコーヒー含め複数のドリンクがおいてあり追加料金なく飲むことができます。 別の場所でもRakuten Stayがあれば宿泊を検討しようと思えるよいところでした。
Stayed 2 nights in Aug 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Suk ha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯
環境舒服 睡床舒適 露台開陽寬敞 很喜歡 大肉腸乾淨舒適 唯獨是浴場欠缺面部護膚品 及橡筋 整體滿意 會再入住
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
高級民泊
建物は綺麗で、スパも快適でした。部屋も広くて清潔でした。子供連れであり、オムツの消臭袋やお尻拭き、使い捨てのスタイも用意されており良かったです。 しかし、このホテルの規定上4泊以上しないと部屋の清掃やタオル交換、ゴミの回収がないため、ゴミ箱がいっぱいになったらゴミ袋の口を結んで新しく袋をゴミ箱につけなくてはならないし、温泉に行って使ったタオルを間違って回収箱に入れてしまったのでその後は使用済みのタオルを乾かして使用しなくてはなりませんでした。ゴミ袋が何個か部屋の中に置いている状態であまり心地よいものではありませんでした。 受付のスタッフは外国の方で、基本的に食事の支度などをするのみであり、その他の業務には関与しない様子でした。朝食付きプランだったのに朝食が用意されておらず、その旨をスタッフに言ってもコールセンターに連絡してくださいと言うだけで何も対応してくれませんでした。 部屋や設備は良いのですが、ちょっと良い民泊と思ってサービスは期待しない方がよいです。
Stayed 2 nights in Aug 2024